Khoros

Khoros, Austin, Texas, United States

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

According to our data, Khoros ranks 44th among the customer support technologies we track.
It has 0.07% of the customer support market share and is detected on 0.002% of all websites.

πŸ’Έ Pricing

Custom

πŸ“Š Rankings and Market Share

⚑ Sites Powered by Khoros

We have data on 58 websites that use Khoros customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Khoros is videotron.com.

#WebsiteRankCountryLanguage
1 videotron.com #6,226 Canada English
2 orange.be #7,645 Belgium Dutch
3 ntu.edu.sg #8,406 Singapore English
4 unicajabanco.es #12,569 Spain Spanish
5 techcommunity.microsoft.com United States American English
6 dropboxforum.com #52,876 United States American English
7 jawwy.sa #55,815 Saudi Arabia Arabic
8 waxcenter.com #64,680 United States English
9 honeywellhome.com #105,894 United States English
10 gmfinancial.com.mx #112,042 United States Mexican Spanish
11 flow.ai #197,822 Netherlands English
12 still.shop #307,556 Germany German
13 unicajabanco.com #427,330 Spain Spanish
14 landgard.de #467,687 Germany German
15 1password.community #500,176 American English
16 support.videotron.com Canada English
17 chevroletsf.cl #752,209 Chile Spanish
18 chevroletsf.com.co #783,452 Colombia Spanish
19 community.articulate.com American English
20 samsungdealerportal.com #1,162,504 Netherlands Dutch

πŸ“ˆ Usage Statistics

Most of the sites that use Khoros:

Most of the sites using Khoros are from the United States, Belgium, and Canada.

  • United States 36.8%
  • Belgium 7.9%
  • Canada 7.9%
  • Germany 7.9%
  • Netherlands 7.9%
  • Spain 7.9%
  • United Kingdom 5.3%
  • Australia 2.6%
  • Chile 2.6%
  • Other 13.2%

Most Khoros users speak English, Spanish, or German.

  • English 77.6%
  • Spanish 10.3%
  • German 5.2%
  • Dutch 3.4%
  • French 1.7%
  • Arabic 1.7%
  • Other 0.1%

Khoros customer support technology is especially popular on .com and .be top-level domains.

  • .com 72.4%
  • .be 5.2%
  • .de 3.4%
  • .ai 3.4%
  • .es 1.7%
  • .edu.sg 1.7%
  • .com.mx 1.7%
  • .cl 1.7%
  • .sa 1.7%
  • Other 7.1%

The primary market segments for websites utilizing Khoros include finance and banking, Internet services, and business.

  • Finance/Banking 21.4%
  • Internet Services 14.3%
  • Business 14.3%
  • Online Shopping 14.3%
  • Education/Reference 7.1%
  • Forum/Bulletin Boards 7.1%
  • Software/Hardware 7.1%
  • Fashion/Beauty 7.1%
  • Technical/Business Forums 7.1%
  • Other 0.2%

πŸ•΅οΈ Similar Technologies

These are some of the best Khoros alternatives.

RankName
4
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
10
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
20
Five9
San Ramon, California, United States

A contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

$119+/month
22
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
26
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Khoros?

Khoros is owned by Khoros, LLC, headquartered in Austin, Texas, United States.

Does Khoros offer a free trial?

No, Khoros does not provide a free trial. However, a demo may be available.

Which country uses Khoros the most?

The majority of Khoros users are from the United States.

Who uses Khoros?

According to our data, Khoros is used on at least 58 sites, including such established ones as videotron.com, orange.be, and ntu.edu.sg.

Do academic institutions use Khoros?

Yes. The most prominent of these is ntu.edu.sg.

What are the alternatives to Khoros?

Alternatives and possible competitors to Khoros may include Five9, RingCentral, and Nice CXone.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data