🆚 Khoros vs. Sprinklr Service

Statistics based on 3.8M+ analyzed websites. About this data
Khoros
Sprinklr Service

Type

Customer support technology
Customer support technology

About

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

Sprinklr Service is a customer service solution that unifies voice, digital and social channels.

Headquarters

Austin, Texas, United States
New York, United States

Website

khoros.com #54,718
sprinklr.com #31,354

Pricing

Free version ❌
Custom
Free version ❌
Self-Serve $2,988/seat/year

Categories

Customer Support › Rank #44
Customer Support › Rank #34
Live Chats › Rank #103
Live Chats › Rank #87

Popularity

Determined by the number of sites using each technology.

Sprinklr Service customer support technology is 2.7 times more popular than Khoros.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Sprinklr Service is more popular in Indonesia, the Netherlands, and the United Arab Emirates, while Khoros is more popular in the United States.
Indonesia
United States
Netherlands
United Arab Emirates
Germany
Canada
Spain
Australia
Belgium
Saudi Arabia

Popularity by domain category

Determined by the number of sites in each category.

Sprinklr Service is more popular than Khoros in all market segments.
Business
Online Shopping
Finance/Banking
Health
Fashion/Beauty
Internet Services
Marketing/Merchandising
Real Estate
Travel
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,226
#7,645
#8,406
#12,569
View more ➝
Name
Rank
#3,155
#3,891
#6,184
#9,146
#10,610
View more ➝

See also

🗃️ About This Data