🆚 Nice CXone vs. Sprinklr Service

Statistics based on 3.3M+ analyzed websites. About this data
Nice CXone
Sprinklr Service

Type

Live chat software
Customer support technology

About

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

Sprinklr Service is a customer service solution that unifies voice, digital and social channels.

Headquarters

Hoboken, New Jersey, United States
New York, United States

Website

nice.com #5,564
sprinklr.com #31,354

Pricing

Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
Self-Serve$2,988/seat/year

Categories

Live Chats › Rank #48
Live Chats › Rank #85
Customer Support › Rank #20
Customer Support › Rank #34

Popularity

Determined by the number of sites using each technology.

The Nice CXone live chat software is 4 times more popular than Sprinklr Service.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Nice CXone is more popular in the United States, Canada, and the United Kingdom, while Sprinklr Service is more popular in the United Arab Emirates, the Netherlands, and Germany.
United States
Australia
United Arab Emirates
Netherlands
Canada
United Kingdom
Germany
Portugal
Switzerland
Saudi Arabia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Nice CXone is more popular among sites focused on business, online shopping, and health, while Sprinklr Service is more commonly used on fashion and beauty sites.
Business
Online Shopping
Health
Marketing/Merchandising
Finance/Banking
Internet Services
Education/Reference
Real Estate
Fashion/Beauty
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#3,213
#5,564
#6,274
#7,053
#10,007
View more ➝
Name
Rank
#3,891
#8,428
#9,137
#9,146
#10,610
View more ➝

See also

🗃️ About This Data