Nice CXone
NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.
According to our data, Nice CXone ranks 53th among the live chat software we track.
It has 0.3% of the live chat market share and is detected on 0.01% of all websites.
- 🏠 Website
- 🏷️ Previous name
- inContact
- 🔗 Links
Wikipedia💸 Pricing
Nice CXone is a commercial product priced starting at $71 per user per month with a free 60-day trial.
📊 Rankings and Market Share
- Live Chats
- Rank: 53
- Market share: 0.3%
- Customer Support
- Rank: 21
- Market share: 0.5%
🏆 Nice CXone Awards
- ⭐ 9th most popular in the United States in the Customer Support category.
- ⬆️ 24th most popular in the United States in the Live Chats category.
⚡ Sites Using Nice CXone
We have data on 413 websites that use the Nice CXone live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Nice CXone is byu.edu.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #3,213 | United States | English | |
| 2 | #5,564 | United States | English | |
| 3 | #6,274 | United States | American English | |
| 4 | #7,053 | United Kingdom | British English | |
| 5 | #10,007 | Australia | English | |
| 6 | #10,766 | Canada | American English | |
| 7 | #16,630 | United States | Canadian English | |
| 8 | #17,221 | United States | English | |
| 9 | #17,796 | United States | English | |
| 10 | #26,401 | United States | English | |
| 11 | #27,131 | English | ||
| 12 | #31,530 | United States | English | |
| 13 | #32,394 | United States | English | |
| 14 | #35,050 | Ireland | British English | |
| 15 | #36,535 | English | ||
| 16 | #37,300 | United States | English | |
| 17 | #40,984 | United States | English | |
| 18 | #49,758 | United States | American English | |
| 19 | #50,155 | United States | English | |
| 20 | #51,565 | United States | English |
📈 Usage Statistics
Most of the sites that use Nice CXone:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Nice CXone are from the United States.
- United States 88.4%
- Australia 2%
- Canada 1.7%
- United Kingdom 1.7%
- Chile 1.2%
- Argentina 0.9%
- Brazil 0.9%
- Japan 0.9%
- Colombia 0.6%
- Other 1.7%
Most Nice CXone users speak English or Spanish.
- English 95.6%
- Spanish 3.6%
- Portuguese 0.7%
- Other 0.1%
The Nice CXone live chat software is especially popular on .com and .org top-level domains.
- .com 71.9%
- .org 11.4%
- .coop 4.1%
- .net 2.2%
- .edu 1.5%
- .ca 1.5%
- .com.au 1.5%
- .cl 1%
- .com.mx 0.7%
- Other 4.2%
The primary market segments for websites utilizing Nice CXone include business, online shopping, and health.
- Business 25.4%
- Online Shopping 14.4%
- Health 12.2%
- Marketing/Merchandising 9.4%
- Finance/Banking 7.2%
- Internet Services 6.1%
- Education/Reference 6.1%
- Real Estate 4.4%
- Software/Hardware 3.3%
- Other 11.5%
🕵️ Similar Technologies
These are some of the best Nice CXone alternatives.
🆚 Compare Alternatives
Compare Nice CXone to…
- 🕵️ Similar solutions
- ⭐ Market leaders
- 💡 More alternatives
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Dynamics 365 Customer Service💬 Frequently Asked Questions
Where is Nice CXone's headquarters?
Nice CXone is located in Hoboken, New Jersey, United States.
Can I use Nice CXone for free?
No, Nice CXone is a paid solution.
What is the price of Nice CXone?
The pricing starts at $71 per user per month.
Can I try Nice CXone for free?
Yes, Nice CXone provides a 60-day free trial that allows users to test its full functionality at no cost.
Which country uses Nice CXone the most?
The majority of Nice CXone users are from the United States.
Who uses Nice CXone?
According to our data, Nice CXone is used on hundreds of sites, including such established ones as byu.edu,
vividseats.com, and
screwfix.com.
Do academic institutions use Nice CXone?
Yes. The most prominent of these are byu.edu,
waldenu.edu, and
chamberlain.edu. Overall, we know of 6 academic websites in the United States that use Nice CXone.
How does Nice CXone compare to its competitors?
Nice CXone is a moderately popular live chat software solution, ranking ahead of 57 other live chat software we track.
What are the alternatives to Nice CXone?
Alternatives and possible competitors to Nice CXone may include Five9,
RingCentral, and
Khoros.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.