Five9
Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.
According to our data, Five9 ranks 18th among the customer support technologies we track.
It has 0.6% of the customer support market share and is present on 0.01% of all websites.
💸 Pricing
Five9 is a commercial product priced starting at $119 per month (paid annually).
(Digital-only)$1,428/year
(Voice-only)$1,428/year
(Digital + Voice)Custom
📊 Rankings and Market Share
- Customer Support
- Rank: 18
- Market share: 0.6%
- Live Chats
- Rank: 48
- Market share: 0.3%
🏆 Five9 Awards
- 🔥 11st most popular in the United States in the Customer Support category.
- 🔥 14th most popular in Canada in the Customer Support category.
- ⬆️ 26th most popular in the United States in the Live Chats category.
- ⬆️ 26th most popular in Canada in the Live Chats category.
⚡ Sites Using Five9
We have data on 467 websites that use Five9 customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Five9 is canadapost-postescanada.ca.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #3,254 | Canada | English | |
| 2 | #6,134 | United States | English | |
| 3 | #8,044 | American English | ||
| 4 | #12,097 | United States | English | |
| 5 | #12,753 | United States | English | |
| 6 | #13,497 | United States | American English | |
| 7 | #15,812 | United States | English | |
| 8 | #18,589 | United States | English | |
| 9 | #19,744 | United States | English | |
| 10 | #20,169 | Canada | American English | |
| 11 | #20,404 | English | ||
| 12 | #23,618 | English | ||
| 13 | #28,829 | United States | English | |
| 14 | #30,262 | United States | American English | |
| 15 | #31,088 | United States | English | |
| 16 | #32,294 | United States | American English | |
| 17 | #34,605 | United States | American English | |
| 18 | #35,397 | Australia | English | |
| 19 | #39,290 | English | ||
| 20 | #50,429 | United States | American English |
📈 Usage Statistics
Most of the sites that use Five9:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Five9 are from the United States and Canada.
- United States 82.8%
- Canada 7.5%
- United Kingdom 4.6%
- Colombia 1.4%
- Australia 1.1%
- France 0.6%
- Bermuda 0.3%
- Chile 0.3%
- Ecuador 0.3%
- Other 1.1%
Most Five9 users speak English.
- English 98.3%
- Spanish 1.5%
- Dutch 0.2%
Five9 customer support technology is especially popular on .com and .org top-level domains.
- .com 69.4%
- .org 10.7%
- .ca 4.5%
- .coop 3.6%
- .net 2.4%
- .co.uk 1.9%
- .edu 1.7%
- .com.au 0.9%
- .gov.co 0.9%
- Other 4%
The primary market segments for websites utilizing Five9 include business, marketing and merchandising, and online shopping.
- Business 26.8%
- Marketing/Merchandising 13.4%
- Online Shopping 10.8%
- Finance/Banking 9.3%
- Education/Reference 8.8%
- Health 7.2%
- Entertainment 3.1%
- Software/Hardware 3.1%
- Internet Services 2.6%
- Other 14.9%
🕵️ Similar Technologies
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Dynamics 365 Customer Service💬 Frequently Asked Questions
Where is Five9's headquarters?
Five9 is located in San Ramon, California, United States.
Does Five9 offer a free plan?
No, Five9 is a paid solution.
How much does Five9 cost?
Five9 is priced from $119 per month (paid annually) for the Digital plan.
Which country uses Five9 the most?
The majority of Five9 users are from the United States.
Who uses Five9?
According to our data, Five9 is used on hundreds of sites, including such established ones as canadapost-postescanada.ca,
atitesting.com, and
lendingclub.com.
Is Five9 used on government websites?
Overall, we found Five9 on 2 government sites in the United States.
Do academic institutions use Five9?
Yes. The most notable of these is regent.edu. In total, we know of 8 academic websites in the United States that use Five9.
How does Five9 compare to the competition?
Five9 is a moderately popular customer support technology, ranking ahead of 30 other customer support technologies we track.
What are the alternatives to Five9?
Alternatives and possible competitors to Five9 may include RingCentral,
Khoros, and Nice CXone.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.