Customer Support Technologies Ranked #26–#27 in New Zealand by Market Share (2026)

📈 Customer Support Technologies Ranked #26–#27 in New Zealand

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

New Zealand is an Oceanian country with a population of over 5.1 million people.

Statistics based on 14K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 27th out of 27 used on websites in New Zealand.

Rank	Name	Market share
26	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.2%
27	Intercom Help Center San Francisco, California, United States Allows users to publish articles that enable customers to self-serve and find support 24/7. $39+/month	0.2%

👉 See Also

🌎 Customer Support in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 14,239 websites from New Zealand.
We currently track the presence of 48 customer support technologies across the web.
Of these, 27 were detected on websites from New Zealand.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.