⚡ Customer Feedback Tools in Albania

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Albania is a Southeastern European country with a population of around 2.8 million people.

According to our statistics, customer feedback tools are used on 26.3% of websites from Albania.

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Albania in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 85.8% share.
It is followed by WPForms with 5.7% and Hotjar with 3.4%.

Contact Form 7 85.8%
WPForms 5.7%
Hotjar 3.4%
Formidable Forms 1.5%
Visual Form Builder 1.5%
MetForm 1.5%
Google Forms 1.5%
Mouseflow 1.1%
HubSpot Forms 0.8%
Ninja Forms 0.8%
Typeform 0.8%
JotForm 0.4%
Zoho Forms 0.4%
Userback 0.4%
Crazy Egg 0.4%

🚀 Highlights

Here is a list of the top tools that are more popular in Albania than worldwide.
Differences between global and country rankings are shown in parentheses.

2. WPForms ^(-2)
4. Formidable Forms ^(-3)
5. Visual Form Builder ^(-24)
6. MetForm ^(-7)
8. Mouseflow ^(-6)
10. Ninja Forms ^(-2)
13. Zoho Forms ^(-10)
14. Userback ^(-24)
16. VideoAsk ^(-35)
17. Quform ^(-2)

✨ Best Feedback Tools

Below is a more detailed list of 17 feedback tools used on sites from Albania, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	85.8%
2	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding. FreeOpen source$49.50+/year	5.7%
3	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	3.4%
4	Formidable Forms Riverton, Utah, United States A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications without coding. FreeOpen source$39.50+/year	1.5%
5	Visual Form Builder McCalla, Alabama, United States A plugin that allows you to build and manage all kinds of forms for your WordPress website in one place. FreeOpen source$29	1.5%
6	MetForm Dhaka, Bangladesh A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding. FreeOpen source$39+/year	1.5%
7	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	1.5%
8	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	1.1%
9	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$20+/seat/month	0.8%
10	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	0.8%
11	Typeform Barcelona, Spain A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs. Free$39+/month	0.8%
12	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	0.4%
13	Zoho Forms Chennai, India An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android. Free$12+/month	0.4%
14	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.4%
15	Crazy Egg La Mirada, California, United States An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing. $29+/month	0.4%
16	VideoAsk Barcelona, Spain An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences. Free$30+/month	0.4%
17	Quform London, United Kingdom A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding. $34	0.4%

👉 See Also

🌎 Feedback in other countries

Data is based on the analysis of 993 websites from Albania.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.