🆚 Delighted vs. SurveyMonkey

Compare technologies based on real-world usage data *

📈 SurveyMonkey is much more popular than Delighted.
🌍 SurveyMonkey is more popular in all countries.

Delighted

SurveyMonkey

Type

Customer feedback tool

About

Delighted is a customer experience platform with 35+ integrations and templates for a range of surveys including NPS, eNPS, CSAT, and CES.

SurveyMonkey is an online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

It includes more than 400 expert-written survey and questionnaire templates, the Question Bank with hundreds of ready-made questions, logic branching and multilingual support, real-time results with charts and text analysis, and integrations with more than 200 apps such as Salesforce, HubSpot, Zendesk, Power BI, and Zapier.

Headquarters

Provo, Utah, United States

San Mateo, California, United States

Website

delighted.com #51,705

surveymonkey.com #136

Pricing

Free version ✔️25 responses

Starter
(50 responses)$17/month

Growth
(100 responses)$35/month

Advanced
(250 responses)$134/month

Premium
(500 responses)$224/month

Free version ✔️Basic, 10 questions per survey, 25 responses per survey

IndividualStandard Monthly
(1K responses per month)$99/month
Advantage Annual
(15K responses per year)$468/year
Premier Annual
(40K responses per year)$1,668/year

TeamTeam Advantage
(50K responses per year, min 3 users)$360/user/year
Team Premier
(100K responses per year, min 3 users)$1,104/user/year