⚡ Customer Feedback Tools in Belgium

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Belgium is a Western European country with a population of over 12 million people.

According to our statistics, customer feedback tools are used on 17% of websites from Belgium.

Statistics based on 31K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Belgium in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 53% share.
It is followed by Hotjar with 17% and Gravity Forms with 9.7%.

Contact Form 7 53%
Hotjar 17%
Gravity Forms 9.7%
HubSpot Forms 5.3%
WPForms 4.4%
Google Forms 3.7%
Formidable Forms 3%
Typeform 2.4%
Quform 1%
Ninja Forms 1%
JotForm 1%
Tally 0.9%
MetForm 0.6%
Crazy Egg 0.6%
Mouseflow 0.6%

🚀 Highlights

Here is a list of the top tools that are more popular in Belgium than worldwide.
Differences between global and country rankings are shown in parentheses.

4. HubSpot Forms ^(-2)
8. Typeform ^(-3)
9. Quform ^(-12)
10. Ninja Forms ^(-3)
12. Tally ^(-14)
16. Microsoft Forms ^(-6)
17. SurveyMonkey ^(-2)
21. GetFeedback ^(-17)
22. Marker.io ^(-5)
23. Alchemer ^(-22)

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 70 feedback tools used on sites from Belgium, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	53%
2	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	17%
3	Gravity Forms Virginia Beach, Virginia, United States A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites. $59+/year	9.7%
4	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$10+/seat/month	5.3%
5	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms. FreeOpen source$49.50+/year	4.4%
6	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	3.7%
7	Formidable Forms Riverton, Utah, United States A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications. FreeOpen source$39.50+/year	3%
8	Typeform Barcelona, Spain A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs. Free$39+/month	2.4%
9	Quform London, United Kingdom A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding. $34	1%
10	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	1%
11	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	1%
12	Tally Ghent, Belgium A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding. Free$29+/month	0.9%
13	MetForm Dhaka, Bangladesh A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding. FreeOpen source$44.10+/year	0.6%
14	Crazy Egg La Mirada, California, United States An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing. $29+/month	0.6%
15	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	0.6%
16	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.6%
17	SurveyMonkey San Mateo, California, United States An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data. Free$99+/month	0.5%
18	Qualtrics Provo, Utah, United States A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports. Free$420+/month	0.5%
19	Forminator Melbourne, Australia A freemium drag-and-drop WordPress form builder plugin that enables users to create contact forms, payment forms, quizzes, polls, and interactive calculators. FreeOpen source$50+/year	0.4%
20	123 Form Builder Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo. Free$37+/month	0.4%
21	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.4%
22	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.3%
23	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.3%
24	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.3%
25	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.2%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 31,957 websites from Belgium.
We currently track the presence of 90 feedback tools across the web.
Of these, 70 were detected on websites from Belgium.
Statistics were last calculated on September 19, 2026.
For more details, see our methodology and disclaimer.