SurveyMonkey

SurveyMonkey, San Mateo, California, United States

SurveyMonkey is an online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

It includes more than 400 expert-written survey and questionnaire templates, the Question Bank with hundreds of ready-made questions, logic branching and multilingual support, real-time results with charts and text analysis, and integrations with more than 200 apps such as Salesforce, HubSpot, Zendesk, Power BI, and Zapier.

According to our data, SurveyMonkey ranks 20th among the customer feedback tools we track.
It has 0.4% of the feedback market share and is present on 0.07% of all websites.

It is especially popular in the United States, appearing on 0.2% of all websites in the country.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

SurveyMonkey is available in both free and paid versions.

Free version ✔️ Basic, 10 questions per survey, 25 responses per survey
Individual
Standard Monthly
(1K responses per month) $99/month
Advantage Annual
(15K responses per year) $468/year
Premier Annual
(40K responses per year) $1,668/year
Team
Team Advantage
(50K responses per year, min 3 users) $360/user/year
Team Premier
(100K responses per year, min 3 users) $1,104/user/year

📊 Rankings and Market Share

🏆 SurveyMonkey Awards

⚡ Sites Using SurveyMonkey

We have data on 2,863 websites that use the SurveyMonkey feedback tool. Here is a list of some of the top ranked ones.

The highest rated site using SurveyMonkey is aliexpress.us.

#WebsiteRankCountryLanguage
1 aliexpress.us #145 China English
2 springer.com #155 Netherlands English
3 surveymonkey.com #192 United States American English
4 pbs.org #298 English
5 redbus.in #718 India English
6 cbp.gov #1,287 United States English
7 experian.com #1,564 United States American English
8 tsa.gov #1,613 United States English
9 emerald.com #2,200 American English
10 sfchronicle.com #2,335 United States English
11 finance.yahoo.com United States American English
12 alamy.com #2,533 United Kingdom English
13 centris.ca #3,061 Canada French
14 dallasnews.com #3,230 United States English
15 autotrader.co.za #3,908 South Africa English
16 aip.org #5,453 United States English
17 healthstream.com #5,618 United States English
18 qwant.com #5,895 France English
19 oregon.gov #5,943 United States American English
20 barchart.com #6,038 English

📈 Usage Statistics

Most of the sites that use SurveyMonkey:

Most of the sites using SurveyMonkey are from the United States, the United Kingdom, and Canada.

  • United States 49.3%
  • United Kingdom 8%
  • Canada 6%
  • Australia 5.9%
  • Germany 3.7%
  • Netherlands 1.8%
  • France 1.6%
  • Italy 1.3%
  • New Zealand 1.3%
  • Other 21.1%

Most SurveyMonkey users speak English or German.

  • English 82.1%
  • German 3%
  • Spanish 2.7%
  • French 2.4%
  • Portuguese 1.5%
  • Dutch 1.2%
  • Italian 0.9%
  • Swedish 0.8%
  • Japanese 0.6%
  • Other 4.8%

The SurveyMonkey feedback tool is especially popular on .com and .org top-level domains.

  • .com 39.4%
  • .org 22.3%
  • .ca 4%
  • .co.uk 2.7%
  • .com.au 2.7%
  • .net 2.1%
  • .gov 2%
  • .de 2%
  • .it 0.9%
  • Other 21.9%

The primary market segments for websites utilizing SurveyMonkey include business, health, and non-profit, advocacy and NGO.

  • Business 23.3%
  • Health 10.3%
  • Non-Profit/Advocacy/NGO 8.2%
  • Marketing/Merchandising 7%
  • Education/Reference 7%
  • Online Shopping 5.5%
  • Sports 4.1%
  • Finance/Banking 4.1%
  • Government/Military 3.7%
  • Other 26.8%

🕵️ Similar Technologies

These are some of the best SurveyMonkey alternatives.

RankName
11
Typeform
Barcelona, Spain

A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs.

Free$39+/month
17
Qualtrics
Provo, Utah, United States

A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports.

Free$420+/month
23
Wufoo
San Mateo, California, United States

A cloud-based online form builder for creating web forms without coding.

Free$19+/month
45
Alchemer
Louisville, Colorado, United States

An online survey platform with workflow automation and over 400 integrations.

$55+/user/month
88
Frill
Bondi Junction, Sydney, Australia

A customer feedback, public roadmap, and announcements platform that helps teams collect suggestions, track votes, publish changelogs, and communicate product plans to users.

$25+/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind SurveyMonkey?

SurveyMonkey is owned by SurveyMonkey Inc., headquartered in San Mateo, California, United States.

Does SurveyMonkey offer a free plan?

Yes, there is a free version with limited functionality.

How much does SurveyMonkey cost?

SurveyMonkey is priced from $99 per month for the Standard Monthly plan.

Which country uses SurveyMonkey the most?

The majority of SurveyMonkey users are from the United States.

Who uses SurveyMonkey?

According to our data, SurveyMonkey is used on thousands of sites, including such established ones as aliexpress.us, springer.com, and pbs.org.

Is SurveyMonkey used on government websites?

Yes, for example, it is used by cbp.gov, tsa.gov, and oregon.gov. Overall, we found SurveyMonkey on 56 government sites in the United States.

Do academic institutions use SurveyMonkey?

Yes. In total, we know of 16 academic websites in the United States that use SurveyMonkey.

How does SurveyMonkey compare to its competitors?

SurveyMonkey is a moderately popular feedback tool, ranking ahead of 71 other customer feedback tools we track.

What are the alternatives to SurveyMonkey?

Alternatives and possible competitors to SurveyMonkey may include Wufoo, Frill, and Typeform.

👉 See Also

🗃️ About This Data