🆚 Qualtrics vs. SurveyMonkey

Type

Customer feedback tool
Customer feedback tool

About

Qualtrics is a cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports.

It offers multi-channel survey distribution with more than 20 question types, over 50 free survey templates, Survey Flow logic with branching and randomization, advanced analytics with AI-powered text and sentiment analysis, and video feedback capabilities that capture and analyze customer-recorded video responses with automatic transcription.

SurveyMonkey is an online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

It includes more than 400 expert-written survey and questionnaire templates, the Question Bank with hundreds of ready-made questions, logic branching and multilingual support, real-time results with charts and text analysis, and integrations with more than 200 apps such as Salesforce, HubSpot, Zendesk, Power BI, and Zapier.

Headquarters

Provo, Utah, United States
San Mateo, California, United States

Website

Pricing

Free version ✔️3 active surveys, 500 total responses
Strategic Research
(1K+ responses)
$5,040+/year
Free version ✔️Basic, 10 questions per survey, 25 responses per survey
Individual
Standard Monthly
(1K responses per month)
$99/month
Advantage Annual
(15K responses per year)
$468/year
Premier Annual
(40K responses per year)
$1,668/year
Team
Team Advantage
(50K responses per year, min 3 users)
$360/user/year
Team Premier
(100K responses per year, min 3 users)
$1,104/user/year

Categories

Feedback › Rank #16
Feedback › Rank #18

Popularity

Determined by the number of sites using each technology.

The Qualtrics feedback tool is 1.1 times more popular than SurveyMonkey.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Qualtrics is more popular in the United States, Australia, and Canada, while SurveyMonkey is more popular in the United Kingdom, Sweden, and Belgium.
United States
United Kingdom
Australia
Canada
Germany
France
Switzerland
Italy
Netherlands
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Qualtrics is more popular among sites focused on business, health, and finance and banking, while SurveyMonkey is more commonly used on non-profit, advocacy and NGO, sports, and public information sites.
Business
Health
Finance/Banking
Online Shopping
Marketing/Merchandising
Education/Reference
Non-Profit/Advocacy/NGO
Travel
Government/Military
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#1,617
View more ➝

See also

🗃️ About This Data