🆚 Freshdesk vs. TeamSupport

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Freshdesk is a cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

It supports email, chat, phone, social media, and web form ticketing, offers self-service portals and knowledge bases, automation rules and SLAs, collision detection, canned responses, and AI-based ticket categorization and suggestions.

TeamSupport is an AI-powered customer support ticketing and chat software designed for B2B SaaS companies.

Headquarters

San Mateo, California, United States
Dallas, Texas, United States

Website

Pricing

Free version ✔️Up to two agents
Growth$23/agent/month
Pro$66/agent/month
Enterprise$107/agent/month
Free version ❌
Chat Support$29/agent/month
Essential Support$35/agent/month
Professional Support$49/agent/month

Categories

Customer Support › Rank #7
Customer Support › Rank #45

Popularity

Determined by the number of sites using each technology.

Freshdesk customer support technology is 109 times more popular than TeamSupport.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Freshdesk is more popular than TeamSupport in all countries.
United States
United Kingdom
Germany
Australia
Netherlands
India
Italy
Canada
France
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Freshdesk is more popular than TeamSupport in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Software/Hardware
Fashion/Beauty
Entertainment
Sports
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,307
View more ➝
Name
Rank
#55,681
#90,479
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.