π GLPI vs. LiveChat
- π LiveChat is much more popular than GLPI.
- π LiveChat is more popular in all countries.
- β GLPI is particularly popular in Brazil.
LiveChatType
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Headquarters
Pricing
(500 assets, 10 IT agents)β¬100/month
(5K assets, 50 IT agents)β¬300/year
(more than 5K assets and 50 IT agents)β¬1,000/year
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in Cambodia in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
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Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.