🆚 GLPI vs. TeamDynamix

Type

Customer support technology
Customer support technology

About

GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.

TeamDynamix is a SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions.

Headquarters

Paris, France
Columbus, Ohio, United States

Website

Pricing

Self-hosted
Free version ✔️Community, open source
Basic
(500 assets, 10 IT agents)
€100/month
Standard
(5K assets, 50 IT agents)
€300/year
Advanced
(more than 5K assets and 50 IT agents)
€1,000/year
Cloud
Public Cloud€19/agent/month
Private Cloud€21/agent/month
Free version ❌
Custom

Categories

Customer Support › Rank #44
Customer Support › Rank #37
Live Chats › Rank #99
Live Chats › Rank #89
Project Management › Rank #7

Popularity

Determined by the number of sites using each technology.

TeamDynamix customer support technology is 2 times more popular than GLPI.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

TeamDynamix is more popular in the United States and Canada, while GLPI is more popular in Brazil, Colombia, and Indonesia.
United States
Brazil
Canada
Colombia
Indonesia
Malaysia
Uruguay
Burkina Faso
Portugal
Serbia

Awards

Popularity by domain category

Determined by the number of sites in each category.

TeamDynamix is more popular among sites focused on education and reference, while GLPI is more commonly used on business sites.
Education/Reference
Business
Entertainment
Government/Military
Fashion/Beauty
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#18,939
#52,082
View more ➝
Name
Rank
#6,199
#12,791
#14,083
#15,538
#16,298
View more ➝

See also

🗃️ About This Data