🆚 Gravity Forms vs. Userback

Compare technologies based on real-world usage data *

Type

Form builder
Customer feedback tool

About

Gravity Forms is a WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites.

It includes over 30 configurable form fields, conditional logic, multi-page and conversational forms, file uploads, spam protection, accessibility features, a REST API, and integrations with PayPal, Stripe, Zapier, HubSpot, and Mailchimp.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Virginia Beach, Virginia, United States
Brisbane, Australia

Website

Pricing

Free version ❌
Basic
(1 site)
$59/year
Pro
(3 sites)
$159/year
Elite
(unlimited sites)
$259/year
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Forms › Rank #2
Feedback › Rank #3
Feedback › Rank #38
WordPress Plugins › Rank #16

Popularity

Determined by the number of sites using each technology.

Gravity Forms technology is 100 times more popular than Userback.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Gravity Forms is more popular than Userback in all countries.
United States
Australia
United Kingdom
Netherlands
Canada
France
Germany
Spain
Italy
South Africa

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gravity Forms is more popular than Userback in all market segments.
Business
Marketing/Merchandising
Health
Education/Reference
Internet Services
Non-Profit/Advocacy/NGO
Travel
Real Estate
Online Shopping
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,093
#3,467
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.