π LiveChat vs. Meiqia
- π LiveChat is much more popular than Meiqia.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π Meiqia is more popular in China and Hong Kong.
LiveChat
MeiqiaType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Meiqia is a Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.
It consolidates communications from channels like 
WeChat, 
WeCom, and 
Douyin into a single workspace, and offers tools for smart ticket routing, a built-in CRM, and customer intent recognition.
Headquarters
Pricing
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
(20K conversations) 12,888 CNY/year
(50K conversations) 22,888 CNY/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in China in the Customer Support category.
- π₯ Most popular in China in the Live Chats category.
- π₯ Second most popular in Hong Kong in the Customer Support category.
- π₯ Second most popular in Hong Kong in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.