πŸ†š LiveChat vs. Wati

Statistics for Wati are still being collected and do not yet reflect its full market share.

Type

Live chat software
Live chat software

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Wati is an AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams.

It provides a unified team inbox for WhatsApp, Instagram, Messenger, TikTok, SMS, RCS, and web chat, Astra autonomous AI agents, and an AI copilot for human agents.

Read more…

Headquarters

WrocΕ‚aw, Poland
Kuala Lumpur, Malaysia

Website

Pricing

Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot $624+/year
Free version ❌Free 7-day trial
Growth
(3 users)
$69/month
Pro
(5 users)
$149/month
Business
(5 users)
$349/month

Categories

Live Chats β€Ί Rank #3
Live Chats β€Ί Rank #91
Customer Support β€Ί Rank #2

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Indonesia
United Kingdom
Australia
Germany
Poland
Canada
Cambodia
India
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Business
Online Shopping
Marketing/Merchandising
Internet Services
Real Estate
Travel
Education/Reference
Software/Hardware
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,001
#1,495
View more ➝
Name
Rank
#49,608
View more ➝

See also

πŸ—ƒοΈ About This Data