🆚 Chatbase vs. Wati

Statistics for Wati are still being collected and do not yet reflect its full market share.

Type

Live chat software
Live chat software

About

Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with Slack, WhatsApp, Zendesk, Salesforce, and Shopify.

Wati is an AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams.

It provides a unified team inbox for WhatsApp, Instagram, Messenger, TikTok, SMS, RCS, and web chat, Astra autonomous AI agents, and an AI copilot for human agents.

Read more…

Headquarters

Toronto, Ontario, Canada
Kuala Lumpur, Malaysia

Website

Pricing

Free version ✔️ Mini models only, 50 message credits per month
Hobby
(700 message credits)
$40/month
Standard
(4K message credits)
$150/month
Pro
(15K message credits)
$500/month
Free version ❌Free 7-day trial
Growth
(3 users)
$69/month
Pro
(5 users)
$149/month
Business
(5 users)
$349/month

Categories

Live Chats › Rank #19
Live Chats › Rank #91

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Germany
United Kingdom
France
India
Spain
Australia
Italy
Canada
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Business
Marketing/Merchandising
Online Shopping
Travel
Education/Reference
Internet Services
Health
Software/Hardware
Real Estate
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,053
#2,847
#14,731
View more ➝
Name
Rank
#49,608
View more ➝

See also

🗃️ About This Data