🆚 Survicate vs. Userback

Compare technologies based on real-world usage data *

📈 Userback is slightly more popular than Survicate.
🌎 Userback is more popular in the United States, the Netherlands, and the Czech Republic.
🌍 Survicate is more popular in the United Kingdom, Germany, and Denmark.

Survicate

Userback

Type

Customer feedback tool

About

Survicate is a customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Warsaw, Poland

Brisbane, Australia

Website

survicate.com #177,304

userback.io #487,851

Pricing

Free version ✔️25 responses per month

Good (250 responses per month)$99/month

Better (500 responses per month)$149/month

Best (1,500 responses per month)$249/month

Better Than The Rest$299+/month

Free version ✔️2 projects, 7-day feedback availability

Team
(2 projects)$9/month

Business
(25 projects)$19/month

Business Plus
(unlimited projects)$29/month

Feature Portal add-on$39/month

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 1.3 times more popular than Survicate.

Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the Netherlands, and the Czech Republic, while Survicate is more popular in the United Kingdom, Germany, and Denmark.

United States

United Kingdom

Netherlands

Czech Republic

Germany

Denmark

Australia

France

Canada

Switzerland

Awards

⭐ 6th most popular in Denmark in the Lead Generation category.
🔥 14th most popular in Denmark in the Feedback category.
⬆️ 34th most popular in the United Kingdom in the Lead Generation category.
⬆️ 39th most popular in the United Kingdom in the Feedback category.

⭐ 9th most popular in the Czech Republic in the Feedback category.
⬆️ 23rd most popular in the Netherlands in the Feedback category.
⬆️ 30th most popular in Canada in the Feedback category.
⬆️ 38th most popular in the United States in the Feedback category.

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular among sites focused on business, health, and Internet services, while Survicate is more commonly used on marketing and merchandising, online shopping, and finance and banking sites.

Business

Marketing/Merchandising

Online Shopping

Health

Internet Services

Finance/Banking

Travel

Public Information

General News

Education/Reference