🆚 Userback vs. WPForms

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Form builder

About

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

WPForms is a WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding.

It includes over 2,000 pre-built form templates, smart conditional logic to show or hide fields, multi-page and conversational form support, entry management with notifications, built-in spam protection, file uploads, digital signatures, integrations with payment gateways like PayPal, Stripe, and Square, and automation tools via webhooks and third-party connectors.

Headquarters

Brisbane, Australia
West Palm Beach, Florida, United States

Website

Pricing

Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month
Free version ✔️Open source
Basic
(1 site)
$49.50/year
Plus
(3 sites)
$99.50/year
Pro
(5 sites)
$199.50/year
Elite
(unlimited sites)
$299.50/year

Categories

Feedback › Rank #38
Feedback › Rank #4
Forms › Rank #3
WordPress Plugins › Rank #21

Popularity

Determined by the number of sites using each technology.

WPForms technology is 87 times more popular than Userback.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

WPForms is more popular than Userback in all countries.
United States
United Kingdom
Germany
India
Australia
Spain
France
Italy
Canada
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

WPForms is more popular than Userback in all market segments.
Business
Marketing/Merchandising
Blogs/Wiki
Internet Services
Education/Reference
Online Shopping
Health
Travel
Non-Profit/Advocacy/NGO
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝
Name
Rank
#6,256
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.