Feefo
Feefo is a customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers.
It focuses on verified customer ratings and comments, enables personalized review requests via email or SMS, offers real-time reporting and analytics, customizable display widgets, NPS and survey tools, and moderation and tagging features.
According to our data, Feefo ranks 23th among the customer review platforms we track.
It has 0.8% of the customer review market share and is present on 0.03% of all websites.
πΈ Pricing
Feefo is a commercial product priced starting at Β£99 per month.
π Rankings and Market Share
- Customer Reviews
- Rank: 23
- Market share: 0.8%
- Feedback
- Rank: 24
- Market share: 0.2%
π Feefo Awards
- β 6th most popular in the United Kingdom in the Customer Reviews category.
- β 7th most popular in the United Kingdom in the Feedback category.
- β 7th most popular in Ireland in the Customer Reviews category.
- π₯ 12nd most popular in Ireland in the Feedback category.
- π₯ 20th most popular in Australia in the Customer Reviews category.
β‘ Sites Using Feefo
We have data on 1,163 websites that use the Feefo customer review website. Here is a list of some of the top ranked ones.
The highest rated site using Feefo is ee.co.uk.
| # | Website | π | Rank | Country | Language |
|---|---|---|---|---|---|
| 1 | #5,604 | United Kingdom | English | ||
| 2 | #7,445 | American English | |||
| 3 | #8,637 | United Kingdom | English | ||
| 4 | #8,808 | Australia | English | ||
| 5 | #11,581 | American English | |||
| 6 | #11,979 | South Africa | English | ||
| 7 | #15,263 | United Kingdom | British English | ||
| 8 | #15,313 | United Kingdom | English | ||
| 9 | #19,244 | United Kingdom | British English | ||
| 10 | #19,688 | United Kingdom | English | ||
| 11 | #22,982 | United Kingdom | English | ||
| 12 | lovecrafts | #26,042 | United Kingdom | British English | |
| 13 | #26,337 | United Kingdom | British English | ||
| 14 | #31,559 | United Kingdom | English | ||
| 15 | guitarguitar | #32,374 | United Kingdom | English | |
| 16 | hobbs | #32,967 | English | ||
| 17 | the-works | #34,665 | United Kingdom | English | |
| 18 | #34,691 | Netherlands | Dutch | ||
| 19 | #37,377 | English | |||
| 20 | #37,742 | United Kingdom | English |
π Usage Statistics
Most of the sites that use Feefo:
- are located in the United Kingdom
- have content in English
- use the .co.uk domain extension
- fall into the Online Shopping category.
Most of the sites using Feefo are from the United Kingdom.
- United Kingdom 79.3%
- United States 4.9%
- Australia 2.9%
- Ireland 2.5%
- Netherlands 1.6%
- Germany 1%
- France 0.8%
- Italy 0.8%
- New Zealand 0.5%
- Other 5.7%
Most Feefo users speak English.
- English 93.6%
- German 1.6%
- French 1%
- Dutch 1%
- Spanish 0.6%
- Italian 0.5%
- Swedish 0.3%
- Polish 0.2%
- Czech 0.2%
- Other 1%
The Feefo customer review website is especially popular on .co.uk and .com top-level domains.
- .co.uk 49.4%
- .com 36.5%
- .com.au 2.4%
- .ie 2.1%
- .de 1%
- .fr 0.9%
- .nl 0.9%
- .org 0.8%
- .co.nz 0.5%
- Other 5.5%
The primary market segments for websites utilizing Feefo include online shopping, business, and travel.
- Online Shopping 33.4%
- Business 11.6%
- Travel 11.1%
- Marketing/Merchandising 10.2%
- Real Estate 6.6%
- Finance/Banking 5.4%
- Fashion/Beauty 4.5%
- Internet Services 2.1%
- Education/Reference 2.1%
- Other 13%
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Gravity Forms㪠Frequently Asked Questions
Where is Feefo's headquarters?
Feefo is located in Petersfield, Hampshire, United Kingdom.
Does Feefo offer a free plan?
No, Feefo is a paid solution.
How much does it cost per month?
Feefo is priced from Β£99 per month for the Essential plan.
Which country uses Feefo the most?
The majority of Feefo users are from the United Kingdom.
Who uses Feefo?
According to our data, Feefo is used on over a thousand sites, including such established ones as ee.co.uk,
delonghi.com, and
halfords.com.
How does Feefo compare to its competitors?
Feefo is a moderately popular customer review platform, ranking ahead of 53 other customer review platforms we track.