⚡ Customer Review Platforms
Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.
They provide features such as verified and moderated reviews, rating systems, business profiles, company responses, review requests and collection tools, widgets for displaying reviews on websites, and integration with e-commerce and marketing platforms.
Some of them act as review aggregation platforms, collecting and consolidating feedback from multiple sources, synchronizing reviews across channels, displaying combined ratings, and offering centralized tools for monitoring, managing, and responding to reviews in one place.
According to our data, customer review platforms are detected on 5.4% of all websites.
86.1% of these sites use only one customer review platform, 11.7% use two, and 2.2% use three or more simultaneously.
⭐ Most Popular in 2026
The following chart shows the leading customer review platforms in 2026, based on market share.
The most popular is 
Trustpilot with a share of 18%, followed by 
Judge.me with 13.8% and 
Tripadvisor with 12.3%.
- Trustpilot 18%
- Judge.me 13.8%
- Tripadvisor 12.3%
Trustindex 12.1%
Yelp 8.8%
Better Business Bureau 5.9%
Yotpo 5.4%
Trusted Shops 4.4%
Loox 2.9%
Stamped 2.4%
Google Customer Reviews 2.2%
Reviews.io 1.7%
G2 1.7%
Clutch 1.6%- Other 6.9%
You can also drill down by country:
🚀 Country Highlights
Here is a list of platforms that are especially popular in certain countries.
Differences between global and country rankings are shown in parentheses.
- Yelp is #1 in the United States (-4)
- Trusted Shops is #1 in Germany (-7)
- Judge.me is #1 in India (-1)
- Trustindex is #1 in Spain (-3)
Heureka.cz is #1 in the Czech Republic (-19)
Ceneo is #1 in Poland (-28)
Crema is #1 in Korea (-29)- Tripadvisor is #1 in Greece (-2)
Yandex Maps Reviews is #1 in Russia (-39)- Heureka.sk is #1 in Slovakia (-37)
✨ Best Customer Review Platforms
Below is a more detailed list of the top 25 of the 81 customer review platforms we track, ranked by their market share.
👉 See Also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,823,966 websites.
- We currently track the presence of 81 customer review platforms across the web.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.