⚡ Customer Review Platforms in Korea

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Korea is an East Asian country with a population of around 52 million people.

According to our data, customer review platforms are detected on 3.6% of websites from Korea.

Statistics based on 28K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Korea in 2026, based on market share.

The most popular is Crema, which dominates the market with an overwhelming 91.8% share.
It is followed by Tripadvisor with 2% and Trustpilot with 1.2%.

Crema 91.8%
Tripadvisor 2%
Trustpilot 1.2%
Judge.me 1.1%
Bazaarvoice 1%
Yotpo 0.9%
PowerReviews 0.6%
Loox 0.4%
Google Customer Reviews 0.4%
Capterra 0.3%
Gartner Peer Insights 0.2%
EmbedSocial 0.2%
G2 0.2%
Stamped 0.2%
Better Business Bureau 0.1%

🚀 Highlights

Here is a list of the top platforms that are more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Crema ^(-28)
5. Bazaarvoice ^(-9)
6. Yotpo ^(-1)
7. PowerReviews ^(-30)
8. Loox ^(-1)
9. Google Customer Reviews ^(-2)
10. Capterra ^(-6)
11. Gartner Peer Insights ^(-42)
12. EmbedSocial ^(-9)
16. GetApp ^(-20)

✨ Best Customer Review Platforms

Below is a more detailed list of 19 customer review platforms used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Crema Seoul, Korea A Korean customer review management system. Free$10+/month	91.8%
2	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	2%
3	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	1.2%
4	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	1.1%
5	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	0.9%
7	PowerReviews Chicago, Illinois, United States A ratings and reviews platform that helps brands and retailers collect, manage, and display customer feedback for their products. $25,000+/year	0.6%
8	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	0.4%
9	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	0.4%
10	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.3%
11	Gartner Peer Insights Stamford, Connecticut, United States A leading research and advisory company that provides analysis, insights, and advice for businesses. Free$$$	0.2%
12	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.2%
13	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.2%
14	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.2%
15	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.1%
16	GetApp Stamford, Connecticut, United States A software discovery and review platform specializing in SaaS and cloud applications. Free$$$	0.1%
17	ResellerRatings Cleveland, Ohio, United States A review management platform that collects and analyzes brand and product reviews. Free$349+/month	0.1%
18	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	0.1%
19	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.1%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 28,575 websites from Korea.
We currently track the presence of 78 customer review platforms across the web.
Of these, 19 were detected on websites from Korea.
Statistics were last calculated on August 4, 2026.
For more details, see our methodology and disclaimer.