⚡ Customer Review Platforms in Taiwan

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Taiwan is an East Asian island country with a population of around 23.6 million people.

According to our data, customer review platforms are detected on 0.9% of websites from Taiwan.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Taiwan in 2026, based on market share.

The most popular is Tripadvisor with an impressive share of 44.3%, followed by Judge.me with 12.8% and Trustindex with 10.1%.

Tripadvisor 44.3%
Judge.me 12.8%
Trustindex 10.1%
Facebook Reviews 4.7%
Agoda 4.7%
Loox 4%
Booking.com 4%
Trustpilot 4%
Yotpo 2.7%
Stamped 2.7%
EmbedSocial 2%
Bazaarvoice 1.3%
WP Social Ninja 1.3%
G2 1.3%
Better Business Bureau 1.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in Taiwan than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-2)
3. Trustindex ^(-1)
4. Facebook Reviews ^(-15)
5. Agoda ^(-68)
6. Loox ^(-3)
7. Booking.com ^(-15)
11. EmbedSocial ^(-10)
12. Bazaarvoice ^(-3)
13. WP Social Ninja ^(-20)
16. Gartner Peer Insights ^(-41)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 28 customer review platforms used on sites from Taiwan, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	44.3%
2	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	12.8%
3	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	10.1%
4	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	4.7%
5	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, operating as part of Booking Holdings, that allows users to search, compare, and book hotels, vacation rentals, and flights. Free$$$	4.7%
6	Loox Tel Aviv, Israel A Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets. Free$49.99+/month	4%
7	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	4%
8	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	4%
9	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	2.7%
10	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	2.7%
11	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	2%
12	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	1.3%
13	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	1.3%
14	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	1.3%
15	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	1.3%
16	Gartner Peer Insights Stamford, Connecticut, United States A leading research and advisory company that provides analysis, insights, and advice for businesses. Free$$$	1.3%
17	Crema Seoul, Korea A Korean customer review management system for e-commerce websites. Free$10+/month	0.7%
18	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.7%
19	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.7%
20	Software Advice Stamford, Connecticut, United States An online software marketplace that helps organizations compare software products through verified user reviews, product comparisons, and expert recommendations. Free$$$	0.7%
21	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.7%
22	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.7%
23	LocalImpact Edmonton, Alberta, Canada A cloud-based customer review platform for managing and publishing business reviews. $9+/month	0.7%
24	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.7%
25	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.7%

👉 See Also

🌎 Customer Reviews in other countries
- China
- Japan
- Korea

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,296 websites from Taiwan.
We currently track the presence of 81 customer review platforms across the web.
Of these, 28 were detected on websites from Taiwan.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.