⚡ Customer Review Platforms in Hong Kong

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Hong Kong is an East Asian special administrative region of China with a population of around 7.5 million people.

According to our data, customer review platforms are detected on 3.9% of websites from Hong Kong.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Hong Kong in 2026, based on market share.

The most popular is Judge.me with an impressive share of 47.7%, followed by Trustpilot with 16.6% and Loox with 12.4%.

Judge.me 47.7%
Trustpilot 16.6%
Loox 12.4%
Tripadvisor 6.5%
Yotpo 6%
Ryviu 6%
Stamped 5.7%
Trustindex 2.7%
Bazaarvoice 1.9%
Trusted Shops 1.9%
Google Customer Reviews 1.6%
Reviews.io 1%
G2 0.8%
WP Review 0.5%
EmbedSocial 0.5%

🚀 Highlights

Here is a list of the top platforms that are more popular in Hong Kong than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-1)
3. Loox ^(-6)
5. Yotpo ^(-2)
6. Ryviu ^(-28)
7. Stamped ^(-3)
9. Bazaarvoice ^(-6)
14. WP Review ^(-11)
15. EmbedSocial ^(-6)
16. Capterra ^(-1)
18. Booking.com ^(-4)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 37 customer review platforms used on sites from Hong Kong, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	47.7%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	16.6%
3	Loox Tel Aviv, Israel A Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets. Free$49.99+/month	12.4%
4	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	6.5%
5	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	6%
6	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	6%
7	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	5.7%
8	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	2.7%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	1.9%
10	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	1.9%
11	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	1.6%
12	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	1%
13	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	0.8%
14	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.5%
15	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.5%
16	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.5%
17	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.5%
18	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	0.5%
19	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.3%
20	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	0.3%
21	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.3%
22	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, operating as part of Booking Holdings, that allows users to search, compare, and book hotels, vacation rentals, and flights. Free$$$	0.3%
23	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.3%
24	AiTrillion Claymont, Delaware, United States An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce. Free$99+/month	0.3%
25	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,343 websites from Hong Kong.
We currently track the presence of 81 customer review platforms across the web.
Of these, 37 were detected on websites from Hong Kong.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.