⚡ Customer Review Platforms in Hong Kong

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Hong Kong is an East Asian special administrative region of China with a population of around 7.5 million people.

According to our data, customer review platforms are detected on 1.3% of websites from Hong Kong.

Statistics based on 18K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Hong Kong in 2026, based on market share.

The most popular is Judge.me with a share of 25.3%, followed by Trustpilot with 19.1% and Tripadvisor with 11.6%.

Judge.me 25.3%
Trustpilot 19.1%
Tripadvisor 11.6%
Yotpo 8.3%
Loox 7.9%
Stamped 6.6%
Trustindex 5.4%
Ryviu 4.6%
Bazaarvoice 2.9%
Trusted Shops 2.9%
Google Customer Reviews 2.9%
G2 2.1%
Reviews.io 1.7%
EmbedSocial 1.2%
WP Review 1.2%

🚀 Highlights

Here is a list of the top platforms that are more popular in Hong Kong than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-2)
4. Yotpo ^(-3)
5. Loox ^(-4)
6. Stamped ^(-4)
8. Ryviu ^(-28)
9. Bazaarvoice ^(-5)
12. G2 ^(-1)
14. EmbedSocial ^(-7)
15. WP Review ^(-5)
16. PowerReviews ^(-21)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 30 customer review platforms used on sites from Hong Kong, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	25.3%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	19.1%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	11.6%
4	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	8.3%
5	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	7.9%
6	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	6.6%
7	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	5.4%
8	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	4.6%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.9%
10	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	2.9%
11	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	2.9%
12	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	2.1%
13	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	1.7%
14	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1.2%
15	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	1.2%
16	PowerReviews Chicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions. $25,000+/year	1.2%
17	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.8%
18	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.8%
19	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.8%
20	Idealo Berlin, Germany A German customer review and price comparison portal. $$$	0.8%
21	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.8%
22	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.8%
23	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.8%
24	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.8%
25	Vrbo Seattle, Washington, United States An online vacation rental marketplace that connects travelers with property owners offering entire homes, apartments, cabins, and other private accommodations for short-term stays. $$$	0.8%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 18,816 websites from Hong Kong.
We currently track the presence of 78 customer review platforms across the web.
Of these, 30 were detected on websites from Hong Kong.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.