⚡ Customer Review Platforms in Malaysia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Malaysia is a Southeast Asian country with a population of over 34 million people.

According to our data, customer review platforms are detected on 3.1% of websites from Malaysia.

Statistics based on 9K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Malaysia in 2026, based on market share.

The most popular is Judge.me with a share of 25.5%, followed by Trustindex with 19.9% and Tripadvisor with 18%.

Judge.me 25.5%
Trustindex 19.9%
Tripadvisor 18%
Facebook Reviews 6.2%
Loox 5.2%
Trustpilot 4.6%
Stamped 4.6%
Yotpo 3.3%
Bazaarvoice 3.3%
WP Review 2%
Capterra 2%
Clutch 1.6%
Google Customer Reviews 1.6%
Trusted Shops 1.3%
Other 0.9%

🚀 Highlights

Here is a list of the top platforms that are more popular in Malaysia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-2)
2. Trustindex ^(-2)
4. Facebook Reviews ^(-12)
5. Loox ^(-4)
7. Stamped ^(-4)
9. Bazaarvoice ^(-5)
10. WP Review ^(-10)
11. Capterra ^(-6)
12. Clutch ^(-3)
17. Slashdot ^(-46)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 35 customer review platforms used on sites from Malaysia, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	25.5%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	19.9%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	18%
4	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	6.2%
5	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	5.2%
6	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	4.6%
7	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	4.6%
8	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3.3%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	3.3%
10	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	2%
11	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	2%
12	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	1.6%
13	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.6%
14	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	1.3%
15	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1.3%
16	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1%
17	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.7%
18	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.7%
19	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.7%
20	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.7%
21	PowerReviews Chicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions. $25,000+/year	0.3%
22	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	0.3%
23	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.3%
24	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.3%
25	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, offering booking services for hotels, vacation rentals and flights, along with customer reviews and travel deals.	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 9,924 websites from Malaysia.
We currently track the presence of 76 customer review platforms across the web.
Of these, 35 were detected on websites from Malaysia.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.