⚡ Customer Review Platforms in Malaysia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Malaysia is a Southeast Asian country with a population of over 34 million people.

According to our data, customer review platforms are detected on 3.3% of websites from Malaysia.

Statistics based on 10K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Malaysia in 2026, based on market share.

The most popular is Judge.me with a share of 25.1%, followed by Trustindex with 20.2% and Tripadvisor with 18.5%.

Judge.me 25.1%
Trustindex 20.2%
Tripadvisor 18.5%
Facebook Reviews 5.7%
Loox 5.1%
Trustpilot 4.6%
Stamped 3.7%
Yotpo 3.4%
Bazaarvoice 2.8%
Booking.com 2%
WP Review 2%
Capterra 1.7%
Clutch 1.4%
Google Customer Reviews 1.4%
Other 2.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in Malaysia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-2)
2. Trustindex ^(-2)
4. Facebook Reviews ^(-13)
5. Loox ^(-4)
7. Stamped ^(-3)
9. Bazaarvoice ^(-5)
10. Booking.com ^(-16)
11. WP Review ^(-9)
12. Capterra ^(-4)
13. Clutch ^(-2)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 36 customer review platforms used on sites from Malaysia, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	25.1%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	20.2%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	18.5%
4	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	5.7%
5	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	5.1%
6	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	4.6%
7	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	3.7%
8	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3.4%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.8%
10	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	2%
11	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	2%
12	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.7%
13	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	1.4%
14	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	1.4%
15	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1.1%
16	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1.1%
17	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	1.1%
18	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.9%
19	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.9%
20	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.6%
21	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.6%
22	AiTrillion Claymont, Delaware, United States An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce. Free$99+/month	0.3%
23	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.3%
24	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.3%
25	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 10,636 websites from Malaysia.
We currently track the presence of 78 customer review platforms across the web.
Of these, 36 were detected on websites from Malaysia.
Statistics were last calculated on August 4, 2026.
For more details, see our methodology and disclaimer.