⚡ Customer Review Platforms in China

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

China is an East Asian country with a population of around 1.4 billion people.

According to our data, customer review platforms are detected on 0.5% of websites from China.

Statistics based on 83K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in China in 2026, based on market share.

The most popular is Judge.me with an impressive share of 43.3%, followed by Trustpilot with 30.2% and Tripadvisor with 8.8%.

Judge.me 43.3%
Trustpilot 30.2%
Tripadvisor 8.8%
Loox 7.8%
Ryviu 6.2%
Yotpo 4.6%
G2 4.6%
Capterra 2.3%
Bazaarvoice 2.3%
Stamped 2.3%
Google Customer Reviews 1.8%
ResellerRatings 1.2%
Trustindex 0.7%
Yelp 0.7%
GetApp 0.7%

🚀 Highlights

Here is a list of the top platforms that are more popular in China than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-2)
4. Loox ^(-5)
5. Ryviu ^(-31)
6. Yotpo ^(-1)
7. G2 ^(-5)
8. Capterra ^(-9)
9. Bazaarvoice ^(-5)
10. Stamped ^(-1)
12. ResellerRatings ^(-47)
15. GetApp ^(-20)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 31 customer review platforms used on sites from China, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	43.3%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	30.2%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	8.8%
4	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	7.8%
5	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	6.2%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	4.6%
7	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	4.6%
8	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	2.3%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.3%
10	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	2.3%
11	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.8%
12	ResellerRatings Cleveland, Ohio, United States A review management platform that collects and analyzes brand and product reviews. Free$349+/month	1.2%
13	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	0.7%
14	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.7%
15	GetApp Stamford, Connecticut, United States A software review platform with a focus on SaaS and Cloud based apps. Free$$$	0.7%
16	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.5%
17	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.5%
18	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.5%
19	Gartner Peer Insights Stamford, Connecticut, United States A leading research and advisory company that provides analysis, insights, and advice for businesses. Free$$$	0.5%
20	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.5%
21	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.2%
22	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.2%
23	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.2%
24	Shopper Approved Ogden, Utah, United States A review platform that helps businesses collect and display genuine reviews from verified customers. $$$	0.2%
25	RaveCapture Birmingham, Alabama, United States A review management platform that integrates with Shopify, BigCommerce, WooCommerce, Magento, Volusion, PrestaShop, OpenCart and more.	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 83,408 websites from China.
We currently track the presence of 76 customer review platforms across the web.
Of these, 31 were detected on websites from China.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.