⚡ Customer Review Platforms in China

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

China is an East Asian country with a population of around 1.4 billion people.

According to our data, customer review platforms are detected on 0.8% of websites from China.

Statistics based on 64K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in China in 2026, based on market share.

The most popular is Judge.me with an impressive share of 39.8%, followed by Trustpilot with 30.8% and Tripadvisor with 9.1%.

Judge.me 39.8%
Trustpilot 30.8%
Tripadvisor 9.1%
Ryviu 6.8%
Loox 6%
G2 5.6%
Yotpo 4.4%
Capterra 2.8%
Google Customer Reviews 2.2%
Stamped 2%
Trustindex 1.8%
Bazaarvoice 1.6%
Better Business Bureau 1%
Clutch 0.8%
Yelp 0.8%

🚀 Highlights

Here is a list of the top platforms that are more popular in China than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-1)
4. Ryviu ^(-30)
5. Loox ^(-4)
6. G2 ^(-7)
8. Capterra ^(-9)
9. Google Customer Reviews ^(-2)
12. Bazaarvoice ^(-3)
16. GetApp ^(-20)
17. Facebook Reviews ^(-2)
18. ResellerRatings ^(-45)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 32 customer review platforms used on sites from China, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	39.8%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	30.8%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	9.1%
4	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	6.8%
5	Loox Tel Aviv, Israel A Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets. Free$49.99+/month	6%
6	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	5.6%
7	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	4.4%
8	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	2.8%
9	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	2.2%
10	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	2%
11	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	1.8%
12	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	1.6%
13	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	1%
14	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.8%
15	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.8%
16	GetApp Stamford, Connecticut, United States A software discovery and review platform specializing in SaaS and cloud applications. Free$$$	0.8%
17	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.6%
18	ResellerRatings Cleveland, Ohio, United States A review management platform that collects and analyzes brand and product reviews. Free$349+/month	0.6%
19	Gartner Peer Insights Stamford, Connecticut, United States A leading research and advisory company that provides analysis, insights, and advice for businesses. Free$$$	0.6%
20	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.4%
21	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.4%
22	Senja London, United Kingdom A testimonial management tool that automates requests for customer feedback and helps businesses organize and publish testimonials. Free$29+/month	0.4%
23	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.4%
24	Heureka.cz Prague, Czech Republic A Czech online marketplace and price comparison platform.	0.2%
25	RaveCapture Birmingham, Alabama, United States A review and user-generated content platform for e-commerce businesses that automates collection, management, and display of product reviews, photos, and videos. Free$99+/month	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 64,974 websites from China.
We currently track the presence of 81 customer review platforms across the web.
Of these, 32 were detected on websites from China.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.