Google Customer Reviews

Google, Mountain View, California, United States

Google Customer Reviews is a free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys.

It displays an opt-in survey after checkout, contributes verified responses to Google Store Ratings used in search and shopping ads, and provides a customizable badge for participating websites.

According to our data, Google Customer Reviews ranks 11th among the customer review platforms we track.
It has 2.2% of the customer review market share and is detected on 0.1% of all websites.

πŸ’Έ Pricing

Google Customer Reviews technology is available for free.

Free βœ”οΈ

πŸ“Š Rankings and Market Share

πŸ† Google Customer Reviews Awards

⚑ Sites Using Google Customer Reviews

We have data on 4,429 websites that use the Google Customer Reviews platform. Here is a list of some of the top ranked ones.

The highest rated site using Google Customer Reviews is tirerack.com.

πŸ“ˆ Usage Statistics

Most of the sites that use Google Customer Reviews:

Most of the sites using Google Customer Reviews are from the United States, Brazil, and the United Kingdom.

  • United States 37.1%
  • Brazil 8.1%
  • United Kingdom 7.3%
  • Poland 6.3%
  • Australia 5.7%
  • Germany 4.5%
  • France 3.5%
  • Ukraine 3.3%
  • Turkey 3.1%
  • Other 21.1%

Most Google Customer Reviews users speak English, Portuguese, or Polish.

  • English 58.3%
  • Portuguese 7.9%
  • Polish 5.7%
  • German 4.4%
  • Spanish 4.3%
  • French 3.3%
  • Turkish 2.9%
  • Ukrainian 2%
  • Czech 1.8%
  • Other 9.4%

The Google Customer Reviews platform is especially popular on .com and .com.br top-level domains.

  • .com 52.4%
  • .com.br 7.3%
  • .pl 4.8%
  • .com.au 4.8%
  • .co.uk 4.5%
  • .de 3.3%
  • .com.ua 1.9%
  • .cz 1.7%
  • .fr 1.4%
  • Other 17.9%

The primary market segments for websites utilizing Google Customer Reviews include online shopping, marketing and merchandising, and business.

  • Online Shopping 59.9%
  • Marketing/Merchandising 7.8%
  • Business 6.7%
  • Fashion/Beauty 6.7%
  • Software/Hardware 3.4%
  • Sports 2%
  • Health 1.6%
  • Recreation/Hobbies 1.3%
  • Internet Services 1.1%
  • Other 9.5%

πŸ•΅οΈ Similar Technologies

These are some of the best Google Customer Reviews alternatives.

RankName
1
Trustpilot
Copenhagen, Denmark

A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.

Free$299+/month
2
Judge.me
London, United Kingdom

An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores.

Free$15/month
3
Tripadvisor
Needham, Massachusetts, United States

A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide.

$$$
4
Trustindex
Budapest, Hungary

A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets.

$65+/year
5
Yelp
San Francisco, California, United States

An American crowd-sourced review platform where users publish ratings and written feedback about local businesses.

Free$180+/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

What is the company behind Google Customer Reviews technology?

Google Customer Reviews technology is owned by Google LLC, headquartered in Mountain View, California, United States.

Is Google Customer Reviews technology free?

Yes, it is a free customer review platform.

Which country uses Google Customer Reviews technology the most?

The majority of Google Customer Reviews technology users are from the United States.

Who uses Google Customer Reviews technology?

According to our data, Google Customer Reviews technology is used on thousands of sites, including such established ones as tirerack.com, oempartsonline.com, and personalcreations.com.

How does Google Customer Reviews technology compare to its competitors?

Google Customer Reviews technology is a fairly popular customer review platform, ranking ahead of 70 other customer review platforms we track.

What are the alternatives to Google Customer Reviews technology?

Alternatives and possible competitors to Google Customer Reviews technology may include Trustpilot, Judge.me, and Tripadvisor.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data