⚡ Customer Review Platforms in France

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

France is a Western European country with a population of around 69 million people.

According to our data, customer review platforms are detected on 5.2% of websites from France.

Statistics based on 121K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in France in 2026, based on market share.

The most popular is Trustpilot with a share of 29.7%, followed by Trustindex with 16.1% and Verified Reviews with 15%.

Trustpilot 29.7%
Trustindex 16.1%
Verified Reviews 15%
Tripadvisor 13%
Judge.me 9.5%
Trusted Shops 5.5%
Yotpo 3.2%
Google Customer Reviews 2.3%
Loox 2.3%
WP Review 2%
Bazaarvoice 1.3%
G2 1%
Capterra 0.9%
eKomi 0.8%
Stamped 0.7%

🚀 Highlights

Here is a list of the top platforms that are more popular in France than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Trustindex ^(-2)
3. Verified Reviews ^(-23)
6. Trusted Shops ^(-2)
8. Google Customer Reviews ^(-3)
10. WP Review ^(-11)
11. Bazaarvoice ^(-3)
13. Capterra ^(-3)
14. eKomi ^(-14)
16. Booking.com ^(-7)
18. WP Social Ninja ^(-15)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 58 customer review platforms used on sites from France, ranked by their market share.

Rank	Name	Market share
1	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	29.7%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	16.1%
3	Verified Reviews Marseille, France A software solution that allows you to collect, manage, and activate all of your real customer reviews. $99+/month	15%
4	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	13%
5	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	9.5%
6	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	5.5%
7	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3.2%
8	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	2.3%
9	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	2.3%
10	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	2%
11	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	1.3%
12	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	1%
13	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.9%
14	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.8%
15	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.7%
16	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	0.7%
17	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.6%
18	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	0.4%
19	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.4%
20	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.4%
21	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.3%
22	Senja London, United Kingdom A testimonial management tool that automates requests for customer feedback and helps businesses organize and publish testimonials. Free$29+/month	0.3%
23	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	0.2%
24	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.2%
25	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 121,556 websites from France.
We currently track the presence of 81 customer review platforms across the web.
Of these, 58 were detected on websites from France.
Statistics were last calculated on August 28, 2026.
For more details, see our methodology and disclaimer.