🆚 Google Customer Reviews vs. Trustpilot
Trustpilot is much more popular than Google Customer Reviews.- Trustpilot is more popular in the United Kingdom, the United States, and the Netherlands.
Google Customer Reviews is more popular in Poland, Brazil, and Turkey.
Type
About
Google Customer Reviews is a free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys.
It displays an opt-in survey after checkout, contributes verified responses to Google Store Ratings used in search and shopping ads, and provides a customizable badge for participating websites.
Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.
It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.
Headquarters
Pricing
(300 review invites) $3,828+/year
(1,000 review invites) $9,588+/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥉 Third most popular in Brazil in the Customer Reviews category.
- 🥉 Third most popular in Ukraine in the Customer Reviews category.
- 🥉 Third most popular in Turkey in the Customer Reviews category.
- 🥉 Third most popular in Argentina in the Customer Reviews category.
- ⭐ 6th most popular in Poland in the Customer Reviews category.
- 🥇 Most popular in the United Kingdom in the Customer Reviews category.
- 🥇 Most popular in the Netherlands in the Customer Reviews category.
- 🥇 Most popular in Italy in the Customer Reviews category.
- 🥇 Most popular in France in the Customer Reviews category.
- 🥇 Most popular in Denmark in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,046,631 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.