🆚 Better Business Bureau vs. Google Customer Reviews
- 📈 Better Business Bureau is three times more popular than Google Customer Reviews.
- 🌎 Better Business Bureau is more popular in the United States, Canada, and Indonesia.
- 🌎 Google Customer Reviews is more popular in Brazil, Poland, and the United Kingdom.
Better Business Bureau
Google Customer ReviewsType
About
The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.
It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.
Google Customer Reviews is a free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys.
It displays an opt-in survey after checkout, contributes verified responses to Google Store Ratings used in search and shopping ads, and provides a customizable badge for participating websites.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Canada in the Business Listings category.
- 🥈 Second most popular in the United States in the Business Listings category.
- 🥈 Second most popular in the United States in the Customer Reviews category.
- 🥈 Second most popular in Canada in the Customer Reviews category.
- 🥉 Third most popular in Brazil in the Customer Reviews category.
- 🥉 Third most popular in Ukraine in the Customer Reviews category.
- 🥉 Third most popular in Turkey in the Customer Reviews category.
- 🥉 Third most popular in Argentina in the Customer Reviews category.
- ⭐ 4th most popular in the Czech Republic in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Yelp
Trustpilot
Tripadvisor
Judge.me
Clutch
Trustindex🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,603,958 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
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