🆚 Google Customer Reviews vs. Loox

Type

Customer review platform
Customer review platform

About

Google Customer Reviews is a free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys.

It displays an opt-in survey after checkout, contributes verified responses to Google Store Ratings used in search and shopping ads, and provides a customizable badge for participating websites.

Loox is a Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets.

It provides AI-powered review summaries, swipeable story-style highlights, smart sorting, automatic replies, and translations, post-purchase upsells that display a product's average rating and recent reviews, and review syndication to the Shop app, Facebook and Instagram shops, and Google.

Headquarters

Mountain View, California, United States
Tel Aviv, Israel

Website

Pricing

Free ✔️
Free version ✔️ Beginner
Convert $49.99/month
Unlimited $299.99/month

Categories

Customer Reviews › Rank #11
Customer Reviews › Rank #9

Popularity

Determined by the number of sites using each technology.

The Loox customer review platform is 1.3 times more popular than Google Customer Reviews.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Loox is more popular in the United States, the United Kingdom, and Australia, while Google Customer Reviews is more popular in Brazil, France, and Poland.
United States
United Kingdom
Australia
Germany
Brazil
France
Canada
Poland
India
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Loox is more popular among sites focused on blogs and wiki, and pharmacy, while Google Customer Reviews is more commonly used on online shopping, marketing and merchandising, and fashion and beauty sites.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Software/Hardware
Sports
Health
Recreation/Hobbies
Internet Services
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#17,589
#24,370
View more ➝
Name
Rank
#6,408
#10,343
#10,583
#10,819
View more ➝

See also

🗃️ About This Data