⚡ Customer Review Platforms in Australia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Australia is an Oceanian country with a population of over 27 million people.

According to our data, customer review platforms are detected on 8.7% of websites from Australia.

Statistics based on 82K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Australia in 2026, based on market share.

The most popular is Trustindex with a share of 20.2%, followed by Judge.me with 19.4% and Tripadvisor with 10.5%.

Trustindex 20.2%
Judge.me 19.4%
Tripadvisor 10.5%
Trustpilot 10.4%
Yotpo 9.5%
Podium 7.1%
ProductReview.com.au 5.4%
Stamped 4.2%
Loox 4.1%
Reviews.io 3.6%
Google Customer Reviews 3.4%
Bazaarvoice 2.4%
Facebook Reviews 1.7%
Yelp 1.3%
WP Social Ninja 1.1%

🚀 Highlights

Here is a list of the top platforms that are more popular in Australia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Trustindex ^(-3)
5. Yotpo ^(-2)
6. Podium ^(-13)
7. ProductReview.com.au ^(-45)
8. Stamped ^(-2)
10. Reviews.io ^(-2)
12. Bazaarvoice ^(-3)
13. Facebook Reviews ^(-5)
15. WP Social Ninja ^(-18)
16. EmbedSocial ^(-5)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 57 customer review platforms used on sites from Australia, ranked by their market share.

Rank	Name	Market share
1	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	20.2%
2	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	19.4%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	10.5%
4	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	10.4%
5	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	9.5%
6	Podium Lehi, Utah, United States An AI-powered lead management and customer communication platform for businesses that centralizes customer communications and online reviews. $249+/month	7.1%
7	ProductReview.com.au Sydney, Australia A website devoted to providing consumer opinions on products, services and businesses in Australia.	5.4%
8	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	4.2%
9	Loox Tel Aviv, Israel A Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets. Free$49.99+/month	4.1%
10	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	3.6%
11	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	3.4%
12	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	2.4%
13	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	1.7%
14	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1.3%
15	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	1.1%
16	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1.1%
17	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.9%
18	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.7%
19	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	0.6%
20	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.6%
21	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.5%
22	LocalImpact Edmonton, Alberta, Canada A cloud-based customer review platform for managing and publishing business reviews. $9+/month	0.5%
23	Birdeye Palo Alto, California, United States An agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions. $299+/month	0.5%
24	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £149+/month	0.5%
25	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 82,044 websites from Australia.
We currently track the presence of 81 customer review platforms across the web.
Of these, 57 were detected on websites from Australia.
Statistics were last calculated on September 27, 2026.
For more details, see our methodology and disclaimer.