⚡ Customer Review Platforms in Australia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Australia is an Oceanian country with a population of over 27 million people.

According to our data, customer review platforms are detected on 7% of websites from Australia.

Statistics based on 78K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Australia in 2026, based on market share.

The most popular is Trustindex with a share of 18.1%, followed by Judge.me with 15.3% and Tripadvisor with 12.6%.

Trustindex 18.1%
Judge.me 15.3%
Tripadvisor 12.6%
Trustpilot 11.4%
Yotpo 9.8%
Podium 7.9%
ProductReview.com.au 6%
Reviews.io 4.1%
Stamped 4%
Google Customer Reviews 3.7%
Loox 3.2%
Bazaarvoice 2.8%
Facebook Reviews 2.3%
Yelp 1.3%
EmbedSocial 1.2%

🚀 Highlights

Here is a list of the top platforms that are more popular in Australia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Trustindex ^(-3)
2. Judge.me ^(-1)
5. Yotpo ^(-2)
6. Podium ^(-12)
7. ProductReview.com.au ^(-45)
8. Reviews.io ^(-4)
9. Stamped ^(-1)
10. Google Customer Reviews ^(-1)
12. Bazaarvoice ^(-2)
13. Facebook Reviews ^(-4)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 54 customer review platforms used on sites from Australia, ranked by their market share.

Rank	Name	Market share
1	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	18.1%
2	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	15.3%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	12.6%
4	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	11.4%
5	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	9.8%
6	Podium Lehi, Utah, United States An AI-powered lead management and customer communication platform for businesses that centralizes customer communications and online reviews. $249+/month	7.9%
7	ProductReview.com.au Sydney, Australia A website devoted to providing consumer opinions on products, services and businesses in Australia.	6%
8	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	4.1%
9	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	4%
10	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	3.7%
11	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	3.2%
12	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.8%
13	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	2.3%
14	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1.3%
15	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1.2%
16	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1%
17	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.7%
18	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.7%
19	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.7%
20	LocalImpact Edmonton, Alberta, Canada A cloud-based customer review platform for managing and publishing business reviews. $9+/month	0.7%
21	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.7%
22	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.6%
23	Birdeye Palo Alto, California, United States An agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions. $299+/month	0.5%
24	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.4%
25	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	0.4%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 78,427 websites from Australia.
We currently track the presence of 79 customer review platforms across the web.
Of these, 54 were detected on websites from Australia.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.