⚡ Customer Review Platforms in New Zealand

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

New Zealand is an Oceanian country with a population of over 5.1 million people.

According to our data, customer review platforms are detected on 7.8% of websites from New Zealand.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in New Zealand in 2026, based on market share.

The most popular is Tripadvisor with an impressive share of 31.1%, followed by Judge.me with 20.9% and Trustindex with 13.2%.

Tripadvisor 31.1%
Judge.me 20.9%
Trustindex 13.2%
Trustpilot 9.1%
Yotpo 7.3%
Stamped 4.4%
Bazaarvoice 3.5%
Loox 3.1%
Reviews.io 3%
Google Customer Reviews 2.1%
Facebook Reviews 1.4%
EmbedSocial 1%
Yelp 1%
Capterra 0.7%
ProductReview.com.au 0.7%

🚀 Highlights

Here is a list of the top platforms that are more popular in New Zealand than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-2)
3. Trustindex ^(-1)
5. Yotpo ^(-2)
6. Stamped ^(-4)
7. Bazaarvoice ^(-8)
8. Loox ^(-1)
9. Reviews.io ^(-3)
10. Google Customer Reviews ^(-1)
11. Facebook Reviews ^(-7)
12. EmbedSocial ^(-9)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 40 customer review platforms used on sites from New Zealand, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	31.1%
2	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	20.9%
3	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	13.2%
4	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	9.1%
5	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	7.3%
6	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	4.4%
7	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	3.5%
8	Loox Tel Aviv, Israel A Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets. Free$49.99+/month	3.1%
9	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	3%
10	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	2.1%
11	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	1.4%
12	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1%
13	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1%
14	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.7%
15	ProductReview.com.au Sydney, Australia A website devoted to providing consumer opinions on products, services and businesses in Australia.	0.7%
16	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	0.6%
17	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	0.6%
18	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £149+/month	0.6%
19	Shopper Approved Ogden, Utah, United States An e-commerce review platform that collects verified customer feedback and displays it as social proof. $$$	0.5%
20	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	0.5%
21	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.3%
22	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.3%
23	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams. $200+/month	0.2%
24	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	0.2%
25	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals across more than 1,500 service categories, including home services, legal, financial, design, education, and entertainment.	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,790 websites from New Zealand.
We currently track the presence of 81 customer review platforms across the web.
Of these, 40 were detected on websites from New Zealand.
Statistics were last calculated on September 27, 2026.
For more details, see our methodology and disclaimer.