⚡ Customer Review Platforms in Russia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Russia is a Eurasian country with a population of around 144 million people.

According to our data, customer review platforms are detected on 1% of websites from Russia.

Statistics based on 110K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Russia in 2026, based on market share.

The most popular is Yandex Maps Reviews, which dominates the market with an overwhelming 61.9% share.
It is followed by Tripadvisor with 19.7% and Trustpilot with 6.7%.

Yandex Maps Reviews 61.9%
Tripadvisor 19.7%
Trustpilot 6.7%
Booking.com 2%
Restaurant Guru 1.7%
Bazaarvoice 1.6%
WP Review 1.5%
Google Customer Reviews 1.5%
Trustindex 1.4%
G2 0.9%
Clutch 0.8%
WP Ultimate Review 0.6%
Facebook Reviews 0.4%
SourceForge Business Software 0.4%
SmartCustomer 0.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in Russia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Yandex Maps Reviews ^(-39)
2. Tripadvisor ^(-1)
4. Booking.com ^(-18)
5. Restaurant Guru ^(-36)
6. Bazaarvoice ^(-9)
7. WP Review ^(-18)
8. Google Customer Reviews ^(-3)
10. G2 ^(-3)
11. Clutch ^(-3)
12. WP Ultimate Review ^(-31)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 30 customer review platforms used on sites from Russia, ranked by their market share.

Rank	Name	Market share
1	Yandex Maps Reviews Moscow, Russia Allows organizations to embed reviews from Yandex Maps on their websites. Free	61.9%
2	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	19.7%
3	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	6.7%
4	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	2%
5	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	1.7%
6	Bazaarvoice Austin, Texas, United States A user-generated content platform that helps brands and retailers collect, moderate, and display consumer ratings, reviews, and questions. $6,500+/year	1.6%
7	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	1.5%
8	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	1.5%
9	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	1.4%
10	G2 Chicago, Illinois, United States An online review platform and marketplace for business software and services that collects customer reviews and provides market intelligence to buyers and vendors. Free$$$	0.9%
11	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.8%
12	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.6%
13	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.4%
14	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.4%
15	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams. $200+/month	0.3%
16	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	0.3%
17	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.3%
18	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.3%
19	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	0.3%
20	Crozdesk London, United Kingdom A business software review and discovery platform.	0.2%
21	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.2%
22	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.2%
23	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.09%
24	ShopVote Munich, Germany A German review platform for online stores that enables customers to rate merchants and products. Free€199+/year	0.09%
25	GetApp Stamford, Connecticut, United States A software discovery and review platform specializing in SaaS and cloud applications. Free$$$	0.09%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 110,450 websites from Russia.
We currently track the presence of 81 customer review platforms across the web.
Of these, 30 were detected on websites from Russia.
Statistics were last calculated on September 27, 2026.
For more details, see our methodology and disclaimer.