⚡ Customer Review Platforms in Russia

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Russia is a Eurasian country with a population of around 144 million people.

According to our data, customer review platforms are detected on 0.8% of websites from Russia.

Statistics based on 100K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Russia in 2026, based on market share.

The most popular is Yandex Maps Reviews, which dominates the market with a substantial 53.7% share.
It is followed by Tripadvisor with 23.6% and Trustpilot with 9%.

Yandex Maps Reviews 53.7%
Tripadvisor 23.6%
Trustpilot 9%
Booking.com 2.7%
WP Review 2.5%
Google Customer Reviews 1.7%
Bazaarvoice 1.7%
Restaurant Guru 1.5%
G2 1.4%
SourceForge Business Software 1%
Clutch 1%
Trustindex 0.9%
Facebook Reviews 0.7%
Capterra 0.6%
WP Ultimate Review 0.6%

🚀 Highlights

Here is a list of the top platforms that are more popular in Russia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Yandex Maps Reviews ^(-43)
4. Booking.com ^(-22)
5. WP Review ^(-15)
6. Google Customer Reviews ^(-5)
7. Bazaarvoice ^(-7)
8. Restaurant Guru ^(-31)
9. G2 ^(-4)
10. SourceForge Business Software ^(-33)
11. Clutch ^(-4)
13. Facebook Reviews ^(-4)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 32 customer review platforms used on sites from Russia, ranked by their market share.

Rank	Name	Market share
1	Yandex Maps Reviews Moscow, Russia Allows organizations to embed reviews from Yandex Maps on their websites.	53.7%
2	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	23.6%
3	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	9%
4	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	2.7%
5	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	2.5%
6	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	1.7%
7	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.7%
8	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	1.5%
9	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1.4%
10	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	1%
11	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	1%
12	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	0.9%
13	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.7%
14	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.6%
15	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.6%
16	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	0.5%
17	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people avoid fraudulent websites and find good ones. $200+/month	0.4%
18	Crozdesk London, United Kingdom A business software review and discovery platform.	0.2%
19	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	0.2%
20	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.1%
21	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.1%
22	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.1%
23	Heureka.cz Prague, Czech Republic A Czech online marketplace and price comparison platform.	0.1%
24	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.1%
25	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.1%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 100,487 websites from Russia.
We currently track the presence of 78 customer review platforms across the web.
Of these, 32 were detected on websites from Russia.
Statistics were last calculated on August 4, 2026.
For more details, see our methodology and disclaimer.