⚡ Customer Feedback Tools in Ireland

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Ireland is a Western European country with a population of over 5.1 million people.

According to our statistics, customer feedback tools are used on 21.5% of websites from Ireland.

Statistics based on 13K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Ireland in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 54.4% share.
It is followed by Hotjar with 15.7% and Gravity Forms with 10.8%.

Contact Form 7 54.4%
Hotjar 15.7%
Gravity Forms 10.8%
WPForms 6%
HubSpot Forms 4.6%
Formidable Forms 2.7%
Ninja Forms 2.1%
Google Forms 1.9%
Crazy Egg 1.8%
Typeform 1.1%
JotForm 1.1%
Feefo 1%
Mouseflow 0.9%
Forminator 0.8%
Lucky Orange 0.7%

🚀 Highlights

Here is a list of the top tools that are more popular in Ireland than worldwide.
Differences between global and country rankings are shown in parentheses.

5. HubSpot Forms ^(-1)
6. Formidable Forms ^(-1)
7. Ninja Forms ^(-5)
12. Feefo ^(-12)
13. Mouseflow ^(-1)
14. Forminator ^(-1)
17. SurveyMonkey ^(-1)
18. Quform ^(-1)
19. Pendo ^(-7)
20. Microsoft Forms ^(-2)

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 64 feedback tools used on sites from Ireland, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	54.4%
2	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	15.7%
3	Gravity Forms Virginia Beach, Virginia, United States A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites. $59+/year	10.8%
4	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding. FreeOpen source$49.50+/year	6%
5	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$20+/seat/month	4.6%
6	Formidable Forms Riverton, Utah, United States A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications without coding. FreeOpen source$39.50+/year	2.7%
7	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	2.1%
8	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	1.9%
9	Crazy Egg La Mirada, California, United States An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing. $29+/month	1.8%
10	Typeform Barcelona, Spain A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs. Free$39+/month	1.1%
11	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	1.1%
12	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	1%
13	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	0.9%
14	Forminator Melbourne, Australia A WordPress plugin for creating forms, surveys, quizzes, and polls that includes PDF generation, Stripe subscriptions, and e-signature support in the Pro version. FreeOpen source$3+/month	0.8%
15	Lucky Orange Overland Park, Kansas, United States A website analytics tool that helps track and visualize user behavior with heatmaps, session recordings, and surveys. Free$39+/month	0.7%
16	Qualtrics Provo, Utah, United States A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports. Free$420+/month	0.6%
17	SurveyMonkey San Mateo, California, United States An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data. Free$99+/month	0.6%
18	Quform London, United Kingdom A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding. $34	0.6%
19	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback. Free$8,000+/year	0.3%
20	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.3%
21	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.3%
22	Wufoo San Mateo, California, United States Cloud-based form builder that makes it easy to create registration forms, application forms, surveys, contact forms, payment forms, and more. Free$19+/month	0.3%
23	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.2%
24	Zoho Forms Chennai, India An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android. Free$12+/month	0.2%
25	Usersnap Linz, Austria A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests. Free€49+/month	0.2%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 13,987 websites from Ireland.
We currently track the presence of 90 feedback tools across the web.
Of these, 64 were detected on websites from Ireland.
Statistics were last calculated on May 6, 2026.
For more details, see our methodology and disclaimer.