Medallia

San Francisco, California, United States

Medallia is a customer experience management platform that helps companies listen, understand, and take action on employee feedback.

According to our data, Medallia ranks 80th among the web analytics tools we track.
It has 0.06% of the web analytics market share and is detected on 0.03% of all websites.

πŸ’Έ Pricing

Medallia is a commercial product priced starting at $20,000 per year.

Medallia Professional Edition Platform $20,000+/year
Medallia Digital Web $30,900+/year
Medallia Experience Cloud $168,000+/year

πŸ“Š Rankings and Market Share

πŸ† Medallia Awards

⚑ Sites Using Medallia

We have data on 1,052 websites that use the Medallia web analytics tool. Here is a list of some of the top ranked ones.

The highest rated site using Medallia is walmart.com.

#WebsiteRankCountryLanguage
1 walmart.com #162 United States American English
2 bankofamerica.com #280 American English
3 marksandspencer.com #470 United Kingdom British English
4 leroymerlin.fr #694 France French
5 lego.com #1,025 American English
6 sky.com #1,053 United Kingdom British English
7 wellsfargo.com #1,055 United States English
8 ulta.com #1,397 American English
9 liverpool.com.mx #1,523 Mexico Spanish
10 toyota.com #1,629 United States English
11 ubs.com #1,633 Switzerland English
12 cvs.com #1,705 United States American English
13 shutterfly.com #1,737 United States English
14 royalcaribbean.com #1,740 United States English
15 medallia.com #1,741 United States English
16 se.com #2,020 France English
17 bathandbodyworks.com #2,116 United States American English
18 lidl.de #2,417 Germany German
19 nationwide.co.uk #2,666 United Kingdom British English
20 bancolombia.com #2,707 Colombia Spanish

πŸ“ˆ Usage Statistics

Most of the sites that use Medallia:

Most of the sites using Medallia are from the United States, the United Kingdom, and Germany.

  • United States 33.6%
  • United Kingdom 9.1%
  • Germany 5.8%
  • Spain 4.2%
  • Canada 3.7%
  • Australia 2.9%
  • Italy 2.2%
  • France 2%
  • Netherlands 2%
  • Other 34.5%

Most Medallia users speak English, Spanish, or German.

  • English 66.3%
  • Spanish 7.7%
  • German 4.8%
  • Chinese 2.5%
  • Portuguese 2.3%
  • French 2.2%
  • Dutch 1.8%
  • Italian 1.7%
  • Japanese 1.5%
  • Other 9.2%

The Medallia web analytics tool is especially popular on .com top-level domains.

  • .com 44.3%
  • .co.uk 4.3%
  • .de 3.3%
  • .ca 3%
  • .org 2.8%
  • .com.au 2.4%
  • .it 2.1%
  • .com.mx 2%
  • .es 1.8%
  • Other 34%

The primary market segments for websites utilizing Medallia include business, finance and banking, and marketing and merchandising.

  • Business 21.7%
  • Finance/Banking 17.6%
  • Marketing/Merchandising 11.2%
  • Health 9.5%
  • Online Shopping 7.2%
  • Internet Services 6.6%
  • Fashion/Beauty 5.7%
  • Travel 4%
  • Motor Vehicles 3.6%
  • Other 12.9%

πŸ•΅οΈ Similar Technologies

These are some of the best Medallia alternatives.

RankName
14
Adobe Analytics
San Jose, California, United States

An enterprise digital analytics platform for collecting and analyzing data from websites, mobile applications, and other digital properties.

$37,500+/year
27
Pendo
Raleigh, North Carolina, United States

A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

Free$8,000+/year
52
Chartbeat
New York, United States

A content intelligence and analytics platform that provides real-time and historical audience data to help web publishers understand how users engage with their content.

$7,000+/year
59
Fullstory
Atlanta, Georgia, United States

A behavioral analytics platform with session replay and heatmaps that allows businesses to analyze how users interact with websites and mobile apps.

Free$14,000+/year
121
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year

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πŸ’¬ Frequently Asked Questions

Where is Medallia's headquarters?

Medallia is located in San Francisco, California, United States.

Does Medallia offer a free plan?

No, Medallia is a paid solution.

What is the price of Medallia?

Medallia is priced from $20,000 per year for the Medallia Professional Edition Platform plan.

Does Medallia offer a free trial?

No, you cannot try Medallia for free, as access is only available after purchase.

Which country uses Medallia the most?

The majority of Medallia users are from the United States.

Who uses Medallia?

According to our data, Medallia is used on over a thousand sites, including such established ones as walmart.com, bankofamerica.com, and marksandspencer.com.

Is Medallia used on government websites?

In total, we found Medallia on 6 government sites in the United States.

How does Medallia stack up against its competitors?

Medallia is a moderately popular web analytics tool, ranking ahead of 111 other web analytics tools we track.

What are the alternatives to Medallia?

Alternatives and possible competitors to Medallia may include Sprinklr, Pendo, and Adobe Analytics.

πŸ—ƒοΈ About This Data