🆚 Medallia vs. Pendo

📈 Pendo is as popular as Medallia.
🌎 Pendo is more popular in the United States, Ireland, and Denmark.
🌍 Medallia is more popular in the United Kingdom, Germany, and Canada.

Statistics based on 3.6M+ analyzed websites. About this data

Medallia

Pendo

Type

Web analytics tool

Digital adoption platform

About

Medallia is a customer experience management platform that helps companies listen, understand, and take action on employee feedback.

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

Headquarters

San Francisco, California, United States

Raleigh, North Carolina, United States

Website

medallia.com #1,741

pendo.io #89,122

Pricing

Free version ❌

Medallia Professional Edition Platform $20,000+/year

Medallia Digital Web $30,900+/year

Medallia Experience Cloud $168,000+/year

Free version ✔️ Business email address required, 500 monthly active users limit

$8,000+/year

Popularity

Determined by the number of sites using each technology.

The Pendo digital adoption platform is as popular as Medallia.

Total websites

Market share

Analytics

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Pendo is more popular in the United States, Ireland, and Denmark, while Medallia is more popular in the United Kingdom, Germany, and Canada.

United States

United Kingdom

Germany

Canada

Spain

Australia

Netherlands

France

Italy

New Zealand

Awards

⬆️ 23rd most popular in Germany in the Feedback category.
⬆️ 27th most popular in the United Kingdom in the Feedback category.
⬆️ 28th most popular in the United States in the Feedback category.
⬆️ 59th most popular in the United States in the Analytics category.
⬆️ 63rd most popular in the United Kingdom in the Analytics category.

🥈 Second most popular in the United States in the Digital Adoption category.
🥈 Second most popular in the United Kingdom in the Digital Adoption category.
⬆️ 23rd most popular in the United States in the Feedback category.
⬆️ 52nd most popular in the United States in the Analytics category.
⬆️ 78th most popular in the United Kingdom in the Analytics category.

Popularity by domain category

Determined by the number of sites in each category.

Pendo is more popular among sites focused on education and reference, software and hardware, and real estate, while Medallia is more commonly used on business, finance and banking, and marketing and merchandising sites.

Business

Finance/Banking

Marketing/Merchandising

Health

Internet Services

Online Shopping

Education/Reference

Fashion/Beauty

Travel

Job Search

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#162

#280

#470

#694

#1,025

Name

Rank

#75

#1,626

#2,020

#2,301

#2,538