🆚 Medallia vs. Pendo

Type

Web analytics tool
Digital adoption platform

About

Medallia is a customer experience management platform that helps companies listen, understand, and take action on employee feedback.

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

Headquarters

San Francisco, California, United States
Raleigh, North Carolina, United States

Website

Pricing

Free version ❌
Medallia Professional Edition Platform $20,000+/year
Medallia Digital Web $30,900+/year
Medallia Experience Cloud $168,000+/year
Free version ✔️ Business email address required, 500 monthly active users limit
$8,000+/year

Categories

Analytics › Rank #71
Analytics › Rank #74
Feedback › Rank #28
Feedback › Rank #29
Digital Adoption › Rank #3

Popularity

Determined by the number of sites using each technology.

The Medallia web analytics tool is as popular as Pendo.
Total websites

Market share

Analytics
Feedback

Popularity by country

Determined by the number of sites detected from each country.

Medallia is more popular in the United Kingdom, Indonesia, and Germany, while Pendo is more popular in the United States, Ireland, and Denmark.
United States
United Kingdom
Indonesia
Germany
Spain
Canada
Australia
France
Italy
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Medallia is more popular among sites focused on business, finance and banking, and marketing and merchandising, while Pendo is more commonly used on education and reference, real estate, and software and hardware sites.
Business
Finance/Banking
Marketing/Merchandising
Health
Internet Services
Online Shopping
Fashion/Beauty
Travel
Education/Reference
Motor Vehicles

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#996
View more ➝
Name
Rank
#1,531
View more ➝

See also

🗃️ About This Data