🆚 Gainsight vs. Pendo

Type

Digital adoption platform
Digital adoption platform

About

Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.

The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.

Read more…

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

Headquarters

San Francisco, California, United States
Raleigh, North Carolina, United States

Website

Pricing

Free version ❌
$10,000+/year
Free version ✔️ Business email address required, 500 monthly active users limit
$8,000+/year

Categories

Digital Adoption › Rank #2
Digital Adoption › Rank #3
Analytics › Rank #74
Feedback › Rank #31

Popularity

Determined by the number of sites using each technology.

The Gainsight digital adoption platform is 1.1 times more popular than Pendo.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Gainsight is more popular in Canada, Sweden, and Australia, while Pendo is more popular in the United States, the United Kingdom, and France.
United States
United Kingdom
Canada
Sweden
Australia
Norway
Germany
Spain
Netherlands
Denmark

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gainsight is more popular among sites focused on education and reference, marketing and merchandising, and health, while Pendo is more commonly used on business, finance and banking, and Internet services sites.
Business
Education/Reference
Marketing/Merchandising
Health
Non-Profit/Advocacy/NGO
Finance/Banking
Online Shopping
Internet Services
Software/Hardware
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#1,531
View more ➝

See also

🗃️ About This Data