⚡ Digital Adoption in Sweden

Digital adoption is the process of enabling people to fully understand and use digital tools, websites, or apps in their daily tasks.

Sweden is a Northern European country with a population of over 10.5 million people.

According to our data, digital adoption platforms are used on 0.5% of websites from Sweden.

Statistics based on 37K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top digital adoption platforms in Sweden in 2026, based on market share.

The most popular is Intercom with an impressive share of 48%, followed by Gainsight with 39.5% and Shepherd with 4%.

Intercom 48%
Gainsight 39.5%
Shepherd 4%
Elevio 3%
Pendo 2%
Appcues 1.5%
UserGuiding 1%
Usetiful 1%
Userflow 1%
Userpilot 0.5%

🚀 Highlights

Here is a list of the top platforms that are more popular in Sweden than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Shepherd ^(-4)
7. UserGuiding ^(-3)
8. Usetiful ^(-6)
9. Userflow ^(-4)

✨ Best Digital Adoption Platforms

Below is a more detailed list of 10 digital adoption platforms used on sites from Sweden, ranked by their market share.

Rank	Name	Market share
1	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	48%
2	Gainsight San Francisco, California, United States A customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance. $10,000+/year	39.5%
3	Shepherd Middleburg, Virginia, United States An open-source digital adoption platform that lets developers build custom onboarding tours, trainings, and announcements inside web applications. FreeOpen source$50+	4%
4	Elevio Melbourne, Victoria, Australia A SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams. $125+/month	3%
5	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications. Free$8,000+/year	2%
6	Appcues Boston, Massachusetts, United States A no-code product adoption platform that enables non-technical teams to build and manage in-app onboarding tours, announcements, and surveys without engineering support. $3,600+/year	1.5%
7	UserGuiding Istanbul, Turkey A product adoption platform that combines adoption, feedback, and self-service capabilities for better in-app experiences. $99+/month	1%
8	Usetiful Tallinn, Estonia A digital adoption solution that helps companies onboard new users and employees through product features with interactive walkthroughs, tooltips, and checklists. Free€39+/month	1%
9	Userflow San Francisco, California, United States A nocode user onboarding platform that enables rapid deployment of onboarding flows and in-app guides without the need for developers. $300+/month	1%
10	Userpilot Austin, Texas, United States A no-code product growth and analytics platform that enables teams to build in-app onboarding, improve feature adoption, and collect user feedback. $299+/month	0.5%

👉 See Also

🌎 Digital Adoption in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 37,384 websites from Sweden.
We currently track the presence of 17 digital adoption platforms across the web.
Of these, 10 were detected on websites from Sweden.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.