Elevio

Melbourne, Victoria, Australia

Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.

It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.

According to our data, Elevio ranks 13th among the customer support technologies we track.
It has 1.2% of the customer support market share and is present on 0.02% of all websites.

It is especially popular in the United States, appearing on 0.03% of all websites in the country.

πŸ’Έ Pricing

Elevio is a commercial product priced starting at $125 per month (paid annually) with a free 14-day trial available.

Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year

πŸ“Š Rankings and Market Share

πŸ† Elevio Awards

⚑ Sites Powered by Elevio

We have data on 1,000 websites that use Elevio customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Elevio is viator.com.

#WebsiteRankCountryLanguage
1 viator.com #2,671 English
2 cloudsign.jp #16,214 Japan Japanese
3 designhill.com #24,713 English
4 linkt.com.au #24,977 Australia Australian English
5 livspace.com #27,421 India English
6 litter-robot.com #54,226 United States English
7 hagel-shop.de #56,490 Germany German
8 sportpursuit.com #66,363 United Kingdom English
9 clubllondon.com #72,067 United Kingdom English
10 privatesportshop.fr #74,256 France English
11 thredbo.com.au #78,852 Australia Australian English
12 whisker.com #104,817 United States English
13 mycantaloupe.com #106,650 United States English
14 releasenotes.io #107,062 Australia English
15 lalandia.dk #108,754 Denmark English
16 uscap.org #112,758 United States American English
17 clear.com.br #115,371 Brazil Brazilian Portuguese
18 puregym.dk #130,241 Denmark Danish
19 teachpsych.org #136,912 English
20 greatlakesskipper.com #137,588 United States English

πŸ“ˆ Usage Statistics

Most of the sites that use Elevio:

Most of the sites using Elevio are from the United States, Australia, and Canada.

  • United States 36.9%
  • Australia 12.1%
  • Canada 12.1%
  • France 7.6%
  • United Kingdom 5%
  • Denmark 4.8%
  • Switzerland 4.5%
  • Italy 3.3%
  • Netherlands 2.1%
  • Other 11.6%

Most Elevio users speak English or French.

  • English 86.8%
  • French 5.9%
  • Italian 1.8%
  • German 1.4%
  • Danish 0.9%
  • Portuguese 0.7%
  • Spanish 0.5%
  • Swedish 0.5%
  • Norwegian BokmΓ₯l 0.4%
  • Other 1.1%

Elevio customer support technology is especially popular on .org and .com top-level domains.

  • .org 50%
  • .com 19.5%
  • .ca 4.4%
  • .com.au 2.7%
  • .ch 2.4%
  • .org.au 2.3%
  • .fr 2.2%
  • .net 1.5%
  • .it 1.3%
  • Other 13.7%

The primary market segments for websites utilizing Elevio include non-profit, advocacy and NGO, education and reference, and business.

  • Non-Profit/Advocacy/NGO 20.1%
  • Education/Reference 16.6%
  • Business 12.6%
  • Marketing/Merchandising 8.5%
  • Online Shopping 7%
  • Health 6.5%
  • Sports 4%
  • Public Information 3%
  • Art/Culture/Heritage 3%
  • Other 18.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Elevio alternatives.

RankName
1
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
5
Gorgias
San Francisco, California, United States

A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

$10+/month
7
Freshdesk
San Mateo, California, United States

A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

Free$23+/agent/month
9
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
10
Re:amaze
Tempe, Arizona, United States

A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

$29+/user/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

Where is Elevio from?

Elevio is from Melbourne, Victoria, Australia.

Can I use Elevio for free?

No, Elevio is a paid solution.

What is the price of Elevio?

Elevio is priced from $125 per month (paid annually) for the Starter plan.

Does Elevio offer a free trial?

Yes, there is a free trial for 14 days, so you can explore all of its features before committing.

Which country uses Elevio the most?

The majority of Elevio users are from the United States.

Who uses Elevio?

According to our data, Elevio is used on hundreds of sites, including such established ones as viator.com, cloudsign.jp, and designhill.com.

How does Elevio stack up against the competition?

Elevio is a moderately popular customer support technology, ranking ahead of 27 other customer support technologies we track.

What are the alternatives to Elevio?

Alternatives and possible competitors to Elevio may include Intercom, Gorgias, and Freshdesk.

πŸ—ƒοΈ About This Data