Elevio
Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.
It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.
According to our data, Elevio ranks 14th among the customer support technologies we track.
It has 1.1% of the customer support market share and is present on 0.03% of all websites.
💸 Pricing
Elevio is a commercial product priced starting at $125 per month (paid annually) with a free 14-day trial available.
(3 team members) $1,500/year
(5 team members) $2,268/year
(10 team members) $4,668/year
📊 Rankings and Market Share
- Customer Support
- Rank: 14
- Market share: 1.1%
- Digital Adoption
- Rank: 4
- Market share: 6.6%
🏆 Elevio Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- ⭐ 4th most popular in the United States in the Digital Adoption category.
- ⭐ 10th most popular in Canada in the Customer Support category.
- 🔥 12nd most popular in Australia in the Customer Support category.
⚡ Sites Powered by Elevio
We have data on 963 websites that use Elevio customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Elevio is viator.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #2,941 | English | ||
| 2 | #12,335 | Australia | Australian English | |
| 3 | #21,261 | Denmark | Danish | |
| 4 | #26,725 | United Kingdom | English | |
| 5 | #30,053 | India | English | |
| 6 | #31,974 | United Kingdom | English | |
| 7 | #35,855 | Japan | Japanese | |
| 8 | #59,259 | United States | English | |
| 9 | #60,871 | United States | English | |
| 10 | #62,314 | United States | English | |
| 11 | #63,654 | Australia | Australian English | |
| 12 | #69,416 | Australia | American English | |
| 13 | #72,355 | Germany | German | |
| 14 | #72,790 | United Kingdom | English | |
| 15 | #78,403 | France | English | |
| 16 | #80,435 | United States | English | |
| 17 | #92,069 | Denmark | Danish | |
| 18 | #113,371 | Brazil | Brazilian Portuguese | |
| 19 | #113,520 | Australia | English | |
| 20 | #116,192 | English |
📈 Usage Statistics
Most of the sites that use Elevio:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Non-Profit/Advocacy/NGO category.
Most of the sites using Elevio are from the United States, Australia, and Canada.
- United States 37.6%
- Australia 12.1%
- Canada 12.1%
- France 7.2%
- United Kingdom 5.1%
- Denmark 4.9%
- Switzerland 4.7%
- Italy 3.2%
- Netherlands 1.9%
- Other 11.2%
Most Elevio users speak English or French.
- English 86.8%
- French 6%
- Italian 1.9%
- German 1.4%
- Danish 0.9%
- Portuguese 0.7%
- Spanish 0.5%
- Norwegian Bokmål 0.4%
- Polish 0.3%
- Other 1.1%
Elevio customer support technology is especially popular on .org and .com top-level domains.
- .org 49.7%
- .com 19.8%
- .ca 4.5%
- .com.au 2.7%
- .org.au 2.4%
- .fr 2.3%
- .ch 2.3%
- .net 1.6%
- .co.uk 1.1%
- Other 13.6%
The primary market segments for websites utilizing Elevio include non-profit, advocacy and NGO, education and reference, and business.
- Non-Profit/Advocacy/NGO 19.9%
- Education/Reference 16.3%
- Business 12.8%
- Marketing/Merchandising 8.7%
- Online Shopping 7.7%
- Health 6.6%
- Sports 3.6%
- Public Information 3.1%
- Art/Culture/Heritage 3.1%
- Other 18.2%
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💬 Frequently Asked Questions
Where is Elevio from?
Elevio is from Melbourne, Victoria, Australia.
Can I use Elevio for free?
No, Elevio is a paid solution.
What is the price of Elevio?
Elevio is priced from $125 per month (paid annually) for the Starter plan.
Does Elevio offer a free trial?
Yes, there is a free trial for 14 days, so you can explore all of its features before committing.
Which country uses Elevio the most?
The majority of Elevio users are from the United States.
Who uses Elevio?
According to our data, Elevio is used on hundreds of sites, including such established ones as viator.com,
linkt.com.au, and
puregym.dk.
How does Elevio stack up against the competition?
Elevio is a moderately popular customer support technology, ranking ahead of 35 other customer support technologies we track.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.