🆚 Elevio vs. Re:amaze

Type

Customer support technology
Customer support technology

About

Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.

It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.

Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

Read more…

Headquarters

Melbourne, Victoria, Australia
Tempe, Arizona, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month

Categories

Customer Support › Rank #14
Customer Support › Rank #11
Digital Adoption › Rank #4
Live Chats › Rank #28

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 1.3 times more popular than Elevio.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, Australia, and the United Kingdom, while Elevio is more popular in Canada, France, and Denmark.
United States
Australia
United Kingdom
Canada
France
Germany
Denmark
Switzerland
Italy
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Elevio is more commonly used on business, non-profit, advocacy and NGO, and education and reference sites.
Online Shopping
Marketing/Merchandising
Business
Fashion/Beauty
Non-Profit/Advocacy/NGO
Education/Reference
Health
Sports
Internet Services
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,941
#12,335
#21,261
#30,053
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

🗃️ About This Data