🆚 Elevio vs. Gorgias
- 📈 Gorgias is much more popular than Elevio.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌎 Elevio is more popular in Switzerland, Brazil, and Luxembourg.
Elevio
GorgiasType
About
Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.
It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.
Gorgias is a customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.
It centralizes customer conversations from email, live chat, social media, SMS, and voice channels, and provides helpdesk features such as shared inboxes, ticket assignment, macros, collision detection, internal notes, and customer history tracking.
Headquarters
Pricing
(3 team members) $1,500/year
(5 team members) $2,268/year
(10 team members) $4,668/year
(50 tickets) $10+/month
(200 tickets) $50+/month
(2,000 tickets) $300+/month
(5,000 tickets) $750+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- ⭐ 4th most popular in the United States in the Digital Adoption category.
- ⭐ 10th most popular in Canada in the Customer Support category.
- 🔥 12nd most popular in Australia in the Customer Support category.
- 🥇 Most popular in Australia in the Live Chats category.
- 🥈 Second most popular in the United States in the Customer Support category.
- 🥈 Second most popular in the United States in the Live Chats category.
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥈 Second most popular in Canada in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.