🆚 Elevio vs. Gorgias
- 📈 Gorgias is much more popular than Elevio.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌎 Elevio is more popular in Switzerland and Brazil.
Statistics based on 3.4M+ analyzed websites. About this data
ElevioType
Customer support technology
Customer support technology
About
Elevio is a SaaS customer education platform that empowers teams by delivering contextual knowledge to customers, support agents, and internal teams.
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Headquarters
Melbourne, Victoria, Australia
San Francisco, California, United States
Pricing
Free version ❌Free 14-day trial
Starter
(3 team members)$1,500/year
(3 team members)$1,500/year
Regular
(5 team members)$2,268/year
(5 team members)$2,268/year
Premium
(10 team members)$4,668/year
(10 team members)$4,668/year
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Categories
Customer Support › Rank #14
Customer Support › Rank #5
Digital Adoption › Rank #4
Live Chats › Rank #7
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 8 times more popular than Elevio.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while Elevio is more popular in Switzerland and Brazil.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy
Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥈 Second most popular in France in the Digital Adoption category.
- 🥈 Second most popular in Switzerland in the Digital Adoption category.
- 🥈 Second most popular in Denmark in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Elevio is more commonly used on education and reference, and non-profit, advocacy and NGO sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Education/Reference
Blogs/Wiki
Non-Profit/Advocacy/NGO
Alcohol
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
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Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,406,701 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.