🆚 Elevio vs. Freshdesk
- 📈 Freshdesk is four times more popular than Elevio.
- 🌎 Freshdesk is more popular in the United States, the United Kingdom, and Germany.
- 🌍 Elevio is more popular in Denmark and Luxembourg.
Elevio
FreshdeskType
About
Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.
It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.
Freshdesk is a cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.
It supports email, chat, phone, social media, and web form ticketing, offers self-service portals and knowledge bases, automation rules and SLAs, collision detection, canned responses, and AI-based ticket categorization and suggestions.
Headquarters
Pricing
(3 team members) $1,500/year
(5 team members) $2,268/year
(10 team members) $4,668/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- ⭐ 4th most popular in the United States in the Digital Adoption category.
- ⭐ 10th most popular in Canada in the Customer Support category.
- 🔥 12nd most popular in Australia in the Customer Support category.
- 🥈 Second most popular in Switzerland in the Customer Support category.
- ⭐ 4th most popular in India in the Customer Support category.
- ⭐ 4th most popular in Italy in the Customer Support category.
- ⭐ 4th most popular in Brazil in the Customer Support category.
- ⭐ 6th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.