🆚 Elevio vs. Intercom

📈 Intercom is much more popular than Elevio.
🌍 Intercom is more popular in all countries.

Statistics based on 3.3M+ analyzed websites. About this data

Elevio

Intercom

Type

Customer support technology

Live chat software

About

Elevio is a SaaS customer education platform that empowers teams by delivering contextual knowledge to customers, support agents, and internal teams.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Melbourne, Victoria, Australia

San Francisco, California, United States

Website

elev.io #603,553

intercom.com #1,271

Pricing

Free version ❌Free 14-day trial

Starter
(3 team members)$1,500/year

Regular
(5 team members)$2,268/year

Premium
(10 team members)$4,668/year

Free version ❌Free 14-day trial

Essential (per seat)$39/month

Advanced (per seat)$99/month

Expert (per seat)$139/month

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 10 times more popular than Elevio.

Total websites

Market share

Customer Support

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular than Elevio in all countries.

United States

United Kingdom

Australia

Canada

France

Germany

Netherlands

Sweden

Denmark

Brazil

Awards

🥈 Second most popular in Australia in the Digital Adoption category.
🥈 Second most popular in France in the Digital Adoption category.
🥈 Second most popular in Switzerland in the Digital Adoption category.
🥈 Second most popular in Denmark in the Digital Adoption category.
🥉 Third most popular in Canada in the Digital Adoption category.

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular among sites focused on business, Internet services, and marketing and merchandising, while Elevio is more commonly used on non-profit, advocacy and NGO sites.

Business

Internet Services

Marketing/Merchandising

Software/Hardware

Online Shopping

Education/Reference

Finance/Banking

Health

Travel

Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#2,941

#12,335

#21,261

#26,725

#30,053

Name

Rank

#12

#165

#378

#1,053

#1,454