🆚 Elevio vs. HelpCrunch
- 📈 Elevio is twice as popular as HelpCrunch.
- 🌎 Elevio is more popular in the United States, Canada, and Australia.
- 🌍 HelpCrunch is more popular in Ukraine, Spain, and India.
Statistics based on 4M+ analyzed websites. About this data
Elevio
HelpCrunchType
Customer support technology
Customer support technology
About
Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.
It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.
HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.
Headquarters
Melbourne, Victoria, Australia
Wilmington, Delaware, United States
Pricing
Free version ❌Free 14-day trial
Starter
(3 team members) $1,500/year
(3 team members) $1,500/year
Regular
(5 team members) $2,268/year
(5 team members) $2,268/year
Premium
(10 team members) $4,668/year
(10 team members) $4,668/year
Free version ❌Free 14-day trial
Basic
(15 messenger channels) $15/user/month
(15 messenger channels) $15/user/month
Pro
(25 messenger channels, 15 chatbot flows) $25/user/month
(25 messenger channels, 15 chatbot flows) $25/user/month
Unlimited
(unlimited messenger channels and chatbots) $620/month
(unlimited messenger channels and chatbots) $620/month
Categories
Customer Support › Rank #13
Customer Support › Rank #18
Digital Adoption › Rank #4
Live Chats › Rank #55
Popularity
Determined by the number of sites using each technology.
Elevio customer support technology is 2 times more popular than HelpCrunch.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Elevio is more popular in the United States, Canada, and Australia, while HelpCrunch is more popular in Ukraine, Spain, and India.
United States
Ukraine
Canada
Australia
France
United Kingdom
Denmark
Switzerland
Italy
Netherlands
Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- ⭐ 4th most popular in the United States in the Digital Adoption category.
- ⭐ 10th most popular in Canada in the Customer Support category.
- 🔥 11st most popular in Australia in the Customer Support category.
- 🥇 Most popular in Ukraine in the Customer Support category.
- 🥈 Second most popular in Ukraine in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Elevio is more popular among sites focused on business, education and reference, and non-profit, advocacy and NGO, while HelpCrunch is more commonly used on online shopping, Internet services, and real estate sites.
Business
Education/Reference
Non-Profit/Advocacy/NGO
Marketing/Merchandising
Online Shopping
Internet Services
Health
Travel
Sports
Fashion/Beauty
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.