πŸ†š Elevio vs. LiveChat

Type

Customer support technology
Live chat software

About

Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.

It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Melbourne, Victoria, Australia
WrocΕ‚aw, Poland

Website

Pricing

Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year
Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot $624+/year

Categories

Customer Support β€Ί Rank #14
Customer Support β€Ί Rank #2
Digital Adoption β€Ί Rank #4
Live Chats β€Ί Rank #3

Popularity

Determined by the number of sites using each technology.

The LiveChat software is 11 times more popular than Elevio.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while Elevio is more popular in Luxembourg.
United States
Indonesia
United Kingdom
Australia
Canada
Germany
Poland
Cambodia
Netherlands
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular among sites focused on business, online shopping, and marketing and merchandising, while Elevio is more commonly used on non-profit, advocacy and NGO sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Real Estate
Education/Reference
Travel
Health
Software/Hardware
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,941
#12,335
#21,261
#30,053
View more ➝
Name
Rank
#618
View more ➝

See also

πŸ—ƒοΈ About This Data