Gainsight
Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.
The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.
It also includes AI-powered customer analysis, in-app engagement tools, and integrations with platforms such as 
Salesforce, 
HubSpot, 
Zendesk, 
Jira, and 
Slack.
According to our data, Gainsight is the second most popular digital adoption platform on the web.
It has 9.6% of the digital adoption market share and is present on 0.04% of all websites.
- 🏠 Website
- 🏷️ Previous name
- Aptrinsic
- 🔗 Links
💸 Pricing
Gainsight is a commercial product priced starting at $10,000 per year.
📊 Rankings and Market Share
- Digital Adoption
- Rank: 2
- Market share: 9.6%
🏆 Gainsight Awards
- 🥇 Most popular in Norway in the Digital Adoption category.
- 🥈 Second most popular in Sweden in the Digital Adoption category.
- 🥈 Second most popular in Canada in the Digital Adoption category.
⚡ Sites Using Gainsight
We have data on 1,350 websites that use the Gainsight digital adoption platform. Here is a list of some of the top ranked ones.
The highest rated site using Gainsight is securly.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #2,202 | United Kingdom | American English | |
| 2 | #3,646 | United States | English | |
| 3 | #12,040 | United States | English | |
| 4 | #12,781 | India | English | |
| 5 | #14,283 | United Kingdom | English | |
| 6 | #15,050 | English | ||
| 7 | #20,661 | Norway | Norwegian | |
| 8 | #21,129 | Sweden | Swedish | |
| 9 | #21,734 | United States | English | |
| 10 | #23,173 | United States | English | |
| 11 | #24,845 | United States | English | |
| 12 | #25,688 | Portugal | Portuguese | |
| 13 | #25,939 | United States | English | |
| 14 | #29,538 | United States | English | |
| 15 | #30,859 | Sweden | Swedish | |
| 16 | #31,655 | United Kingdom | English | |
| 17 | #39,051 | United States | English | |
| 18 | #45,169 | Romania | Romanian | |
| 19 | #48,460 | Greece | Greek | |
| 20 | #48,653 | Norway | English |
📈 Usage Statistics
Most of the sites that use Gainsight:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Business category.
Most of the sites using Gainsight are from the United States, Sweden, and Canada.
- United States 35.9%
- Sweden 8.5%
- Canada 7.8%
- Norway 7.8%
- United Kingdom 6.6%
- Australia 6.2%
- Spain 3%
- Germany 2.5%
- Finland 2.4%
- Other 19.3%
Most Gainsight users speak English or Swedish.
- English 78.4%
- Swedish 4.1%
- Spanish 2.9%
- Norwegian Bokmål 2.4%
- Norwegian 2.1%
- German 1.6%
- Finnish 1.3%
- Dutch 1.3%
- Danish 0.9%
- Other 5%
The Gainsight digital adoption platform is especially popular on .org and .com top-level domains.
- .org 33.8%
- .com 28.4%
- .no 4.8%
- .ca 3.8%
- .se 3.8%
- .co.uk 2%
- .org.au 1.8%
- .com.au 1.4%
- .es 1.3%
- Other 18.9%
The primary market segments for websites utilizing Gainsight include business, non-profit, advocacy and NGO, and health.
- Business 22.7%
- Non-Profit/Advocacy/NGO 11.2%
- Health 10.7%
- Education/Reference 9.6%
- Marketing/Merchandising 8.6%
- Online Shopping 5.2%
- Finance/Banking 3.6%
- Recreation/Hobbies 3.4%
- Travel 2.9%
- Other 22.1%
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💬 Frequently Asked Questions
Where is Gainsight's headquarters?
Gainsight is located in San Francisco, California, United States.
Can I use Gainsight for free?
No, Gainsight is a paid solution.
How much does it cost?
The pricing starts at $10,000 per year.
Which country uses Gainsight the most?
The majority of Gainsight users are from the United States.
Who uses Gainsight?
According to our data, Gainsight is used on over a thousand sites, including such established ones as securly.com,
gradescope.com, and
compass.com.
Do academic institutions use Gainsight?
Yes. In total, we know of 2 academic websites in the United States that use Gainsight.
How does Gainsight compare to its competitors?
Gainsight is one of the most popular digital adoption platforms, second only to 
Intercom.
👉 See Also
- ✨ Related technologies
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,718,585 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.