Gainsight

San Francisco, California, United States

Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.

The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.

It also includes AI-powered customer analysis, in-app engagement tools, and integrations with platforms such as Salesforce, HubSpot, Zendesk, Jira, and Slack.

According to our data, Gainsight is the second most popular digital adoption platform on the web.
It has 9.7% of the digital adoption market share and is present on 0.04% of all websites.

Statistics based on 3.8M+ analyzed websites. About this data

💸 Pricing

Gainsight is a commercial product priced starting at $10,000 per year.

$10,000+/year

📊 Rankings and Market Share

🏆 Gainsight Awards

⚡ Sites Using Gainsight

We have data on 1,431 websites that use the Gainsight digital adoption platform. Here is a list of some of the top ranked ones.

The highest rated site using Gainsight is securly.com.

#WebsiteRankCountryLanguage
1 securly.com #2,356 United Kingdom American English
2 gradescope.com #3,580 English
3 blackspider.com #6,392 United States English
4 compass.com #7,228 United States English
5 asianpaints.com #8,091 India English
6 ezlynx.com #9,478 United States English
7 cipd.org #12,426 United Kingdom English
8 rocketreach.co #12,575 English
9 coop.se #13,984 Sweden Swedish
10 bancomontepio.pt #15,520 Portugal Portuguese
11 nbim.no #18,293 Norway English
12 fotball.no #19,268 Norway Norwegian
13 arla.se #21,448 Sweden Swedish
14 sparklight.com #22,026 United States English
15 credential.net #23,608 English
16 schindler.com #24,959 United States American English
17 ahs.com #26,051 English
18 adairs.com.au #26,787 Australia Australian English
19 globalcu.org #27,118 United States American English
20 facebookblueprint.com #27,323 United States English

📈 Usage Statistics

Most of the sites that use Gainsight:

Most of the sites using Gainsight are from the United States, Sweden, and Canada.

  • United States 35.2%
  • Sweden 8.7%
  • Canada 7.9%
  • Norway 7.7%
  • United Kingdom 6.7%
  • Australia 6.6%
  • Spain 2.8%
  • Germany 2.5%
  • Finland 2.4%
  • Other 19.5%

Most Gainsight users speak English or Swedish.

  • English 78.6%
  • Swedish 4.1%
  • Spanish 2.7%
  • Norwegian Bokmål 2.4%
  • Norwegian 2.1%
  • German 1.5%
  • Finnish 1.3%
  • Dutch 1.3%
  • Danish 0.9%
  • Other 5.1%

The Gainsight digital adoption platform is especially popular on .org and .com top-level domains.

  • .org 34.8%
  • .com 27.5%
  • .no 4.8%
  • .se 3.8%
  • .ca 3.6%
  • .co.uk 2.1%
  • .org.au 1.7%
  • .com.au 1.6%
  • .de 1.4%
  • Other 18.7%

The primary market segments for websites utilizing Gainsight include business, non-profit, advocacy and NGO, and health.

  • Business 22.4%
  • Non-Profit/Advocacy/NGO 11.3%
  • Health 10.8%
  • Education/Reference 9.3%
  • Marketing/Merchandising 8.6%
  • Online Shopping 5%
  • Finance/Banking 3.8%
  • Recreation/Hobbies 3.3%
  • Travel 2.8%
  • Other 22.7%

🕵️ Similar Technologies

These are some of the best Gainsight alternatives.

RankName
3
Pendo
Raleigh, North Carolina, United States

A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

Free$8,000+/year
5
Intro.js
Dublin, Ireland

A lightweight open-source JavaScript library for creating step-by-step onboarding tours in web applications.

FreeOpen source$9.99+
6
Appcues
Boston, Massachusetts, United States

A no-code product adoption platform that enables non-technical teams to build and manage in-app onboarding tours, announcements, and surveys without engineering support.

$3,600+/year
15
ChurnZero
Washington, DC, United States

A real-time customer success software platform that helps subscription business fight customer churn, grow retention, increase product software adoption, and optimize the customer experience.

$12,000+/year
17
Totango
Redwood City, California, United States

A composable customer success platform that helps you manage every customer journey and empowers your teams to create customer experiences.

$$$

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💬 Frequently Asked Questions

Where is Gainsight from?

Gainsight is from San Francisco, California, United States.

Can I use Gainsight for free?

No, Gainsight is a paid solution.

How much does it cost?

The pricing starts at $10,000 per year.

Which country uses Gainsight the most?

The majority of Gainsight users are from the United States.

Who uses Gainsight?

According to our data, Gainsight is used on over a thousand sites, including such established ones as securly.com, gradescope.com, and blackspider.com.

How does Gainsight compare to its competitors?

Gainsight is one of the most popular digital adoption platforms, second only to Intercom.

What are the alternatives to Gainsight?

Alternatives and possible competitors to Gainsight may include Pendo, ChurnZero, and Totango.

👉 See Also

🗃️ About This Data