🆚 Gainsight vs. Shepherd

Type

Digital adoption platform
Digital adoption platform

About

Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.

The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.

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Shepherd is an open-source digital adoption platform that lets developers build custom onboarding tours, trainings, and announcements inside web applications.

It maintains official wrappers for React, Ember, Angular, and Vue.js, supports full keyboard navigation and focus trapping, anchors tour steps to specific page elements through CSS selectors, and applies minimal default styling that can be customized to match an application's design.

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Headquarters

San Francisco, California, United States
Middleburg, Virginia, United States

Website

Pricing

Free version ❌
$10,000+/year
Free version ✔️ Versions older than v14.0.0 or for open-source, personal and non-commercial sites, open source
Business (5 projects) $50
Enterprise (unlimited projects) $300

Categories

Digital Adoption › Rank #2
Digital Adoption › Rank #7
JavaScript Libraries › Rank #253

Popularity

Determined by the number of sites using each technology.

The Gainsight digital adoption platform is 2.7 times more popular than Shepherd.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Gainsight is more popular in the United States, Sweden, and Canada, while Shepherd is more popular in the United Kingdom, France, and Brazil.
United States
United Kingdom
Sweden
Canada
Australia
Norway
Germany
Netherlands
Spain
Finland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gainsight is more popular among sites focused on business, health, and marketing and merchandising, while Shepherd is more commonly used on entertainment, religion and ideology, and blogs and wiki sites.
Business
Health
Marketing/Merchandising
Education/Reference
Non-Profit/Advocacy/NGO
Online Shopping
Travel
Sports
Finance/Banking
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#12,040
#14,283
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Name
Rank
#495
View more ➝

See also

🗃️ About This Data