🆚 Pendo vs. WalkMe

Type

Digital adoption platform
Digital adoption platform

About

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

WalkMe is a cloud-based digital adoption platform that overlays web, desktop, and mobile applications with guidance, identifies where users struggle in workflows, and provides assistance and automation.

It shows tooltips and step-by-step walkthroughs, handles repetitive clicks and form fills, records on-screen actions in its Haiku process documentation tool, and delivers AI capabilities such as recommended next steps and chatbots based on company data.

Headquarters

Raleigh, North Carolina, United States
Walldorf, Baden-Württemberg, Germany

Website

Pricing

Free version ✔️ Business email address required, 500 monthly active users limit
$8,000+/year
Free version ❌
$10,000+/year

Categories

Digital Adoption › Rank #3
Digital Adoption › Rank #9
Analytics › Rank #74
Feedback › Rank #31

Popularity

Determined by the number of sites using each technology.

The Pendo digital adoption platform is 4 times more popular than WalkMe.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Pendo is more popular in the United States, the United Kingdom, and Canada, while WalkMe is more popular in Switzerland, China, and Russia.
United States
United Kingdom
Canada
Germany
Australia
France
Switzerland
Italy
Netherlands
Ireland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Pendo is more popular than WalkMe in all market segments.
Business
Finance/Banking
Education/Reference
Marketing/Merchandising
Internet Services
Health
Software/Hardware
Non-Profit/Advocacy/NGO
Online Shopping
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,531
View more ➝
Name
Rank
#2,810
#5,525
View more ➝

See also

🗃️ About This Data